HRO Today July/August 2015 - 42

Contingent Labor
VMS implementation, as well as ongoing costs for feature
enhancements or added integrations.
There are various other factors companies need to consider.
On the operational front, the impact breaks into six areas:
1. Selection process. Developing and managing two separate
request for proposals (RFPs) creates duplicate processes and
ratchets up the amount of time required to identify a set of
solutions that meet a company's requirements. Having a onevendor
approach consolidates both RFPs, eliminating extra
work while facilitating much closer alignment between buyer
requirements and the managed program.
2. Implementations. Configuration and implementation of
a managed program requires an in-depth understanding
of the customer environment and business requirements.
Coordination between MSP and VMS organizations during
the different phases of the implementation process can
be complex. Having one provider responsible for the
entire implementation lifecycle helps minimize-or even
eliminate-discontinuity and inefficiencies that creep into
the process when multiple stakeholders are responsible for
different aspects of the deployment.
3. Integrations. VMS integrations with enterprise resource
planning, human resources information systems, portfolio
and project management, and other systems can quickly
unravel with separate MSP and VMS providers, and getting
an integration initiative back on track can often prove
challenging.
4. Functionality. The ability of an MSP to execute on service
level agreements (SLAs) is normally contingent on the VMS
platform delivering corresponding capabilities. However, if
a VMS platform is deficient in a certain area, the MSP might
be unable to deliver on the SLA without development work
and changes by the VMS. Suddenly, a buyer is " standing
at the back of the line " for functionality they thought was
either part of the VMS solution or was on the roadmap of
capabilities.
5. Cross-pollination. Because MPSs deal with multiple VMS
platforms for different client engagements, a disaggregated
approach does not have the same level of interorganizational
agility and leverage as an integrated one. Opportunities
can be capitalized upon much faster, and problems can be
resolved with greater ease under an integrated model.
6. Feedback. MSPs serve as the " feet on the street " for the
VMS. Ideas for new product development, feedback on future
capabilities and prototypes, and problem resolution must go
[42]
HRO TODAY MAGAZINE
| JULY/AUGUST 2015
Bain & Company found
that 82 percent of survey
respondents indicated
they prefer an integrated,
one-vendor solution.
through the MSP. When two different parties are involved,
the same level of vested interest is simply not commensurate
to when the MSP and VMS are the same company.
In addition to lower costs, other areas of business impact that
result from an integrated MSP and VMS model include:
* Analytics and business intelligence. Data is only as good as
how it is used to achieve business outcomes. Information
must be turned into intelligent data and recommendations
that make a tangible business difference. With a singleprovider
approach, the MSP possesses an intimate
understanding of the VMS tool and its underlying analytical
capabilities.
* Better alignment. Accumulation of inefficiencies and
misalignment between the business and technology in a
disaggregated approach leads to diminished returns-or
execution failure. The interdisciplinary nature of contingent
workforce management plays an important role here.
Specifically, the need to align the managed program with
the priorities of business functions such as HR, finance,
legal, procurement, and IT is crucial and best achieved with
an integrated model.
As contingent labor grows in importance, so does the
pressure to optimize business outcomes. A critical lynchpin in
the formula is the alignment of the technology and human
elements of the solution. Often less is more rings true.
With an integrated MSP and VMS model, the technology
and human aspects are intertwined, making it easier for
companies to achieve optimal results from their managed
contingent labor programs.
Allie Ben-Shlomo is the COO and EVP of client services at PRO
Unlimited.

HRO Today July/August 2015

Table of Contents for the Digital Edition of HRO Today July/August 2015

HRO Today July/August 2015 - 1
HRO Today July/August 2015 - 2
HRO Today July/August 2015 - 3
HRO Today July/August 2015 - 4
HRO Today July/August 2015 - 5
HRO Today July/August 2015 - 6
HRO Today July/August 2015 - 7
HRO Today July/August 2015 - 8
HRO Today July/August 2015 - 9
HRO Today July/August 2015 - 10
HRO Today July/August 2015 - 11
HRO Today July/August 2015 - 12
HRO Today July/August 2015 - 13
HRO Today July/August 2015 - 14
HRO Today July/August 2015 - 15
HRO Today July/August 2015 - 16
HRO Today July/August 2015 - 17
HRO Today July/August 2015 - 18
HRO Today July/August 2015 - 19
HRO Today July/August 2015 - 20
HRO Today July/August 2015 - 21
HRO Today July/August 2015 - 22
HRO Today July/August 2015 - 23
HRO Today July/August 2015 - 24
HRO Today July/August 2015 - 25
HRO Today July/August 2015 - 26
HRO Today July/August 2015 - 27
HRO Today July/August 2015 - 28
HRO Today July/August 2015 - 29
HRO Today July/August 2015 - 30
HRO Today July/August 2015 - 31
HRO Today July/August 2015 - 32
HRO Today July/August 2015 - 33
HRO Today July/August 2015 - 34
HRO Today July/August 2015 - 35
HRO Today July/August 2015 - 36
HRO Today July/August 2015 - 37
HRO Today July/August 2015 - 38
HRO Today July/August 2015 - 39
HRO Today July/August 2015 - 40
HRO Today July/August 2015 - 41
HRO Today July/August 2015 - 42
HRO Today July/August 2015 - 43
HRO Today July/August 2015 - 44
HRO Today July/August 2015 - 45
HRO Today July/August 2015 - 46
HRO Today July/August 2015 - 47
HRO Today July/August 2015 - 48
HRO Today July/August 2015 - 49
HRO Today July/August 2015 - 50
HRO Today July/August 2015 - 51
HRO Today July/August 2015 - 52
HRO Today July/August 2015 - 53
HRO Today July/August 2015 - 54
HRO Today July/August 2015 - 55
HRO Today July/August 2015 - 56
HRO Today July/August 2015 - 57
HRO Today July/August 2015 - 58
HRO Today July/August 2015 - 59
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-chro-today-2019
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-november-2019
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-may-2019
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-march-2019
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-july-august-2019
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-january-february-2019
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-april-2019
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-september-2019
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-october-2019
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-june-2019
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-december-2019
https://www.nxtbook.com/sharedxpertise/sharedxpertise/chro-today-2018
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-may-2018
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-april-2018
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-september-2018
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-october-2018
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-november-2018
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-march-2018
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-june-2018
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-january-february-2018
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-july-august-2018
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-december-2018
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-september-2017
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-october-2017
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-november-2017
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-march-2017
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-june-2017
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-july-august-2017
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-january-february-2017
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-may-2017
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-december-2017
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-april-2017
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-september-2016
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-october-2016
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-december-2016
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-november-2016
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-may-2016
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-march-2016
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-june-2016
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-january-february-2016
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-july-august-2016
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-april-2016
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-october-2015
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-november-2015
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-july-august-2015
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-september-2015
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-june-2015
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-april-2015
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-july-august-2014
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-november-2014
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-october-2014
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-december-2014
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-january-february-2015
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-june-1014
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-may-2014
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-april-2014
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hrot-january-february-2014
https://www.nxtbookmedia.com