Cover Story Contents What Gets Recognized Gets Repeated Horizon achieves desired behaviors and outcomes through a values-based, social recognition program. By Debbie Bolla Page 12 2017 Recognition Baker's Dozen 46 Worker Confidence is Up, Up, and Away! 16 We rank the top providers of recognition services based on customer satisfaction surveys. By The Editors 49 Employee Recognition 32 Making the Connection By calling out employee efforts that tie to company purpose, organizations can drive loyalty. By Gary Beckstrand Employee Engagement 34 Come and Stay Awhile Carefully planning the candidate experience can lead to better hires and higher retention. By Darren Findley and Tom Brennan Relocation 36 More employees are concerned about job loss, but those with security are feeling flush. By The Editors Recruiting Driving Revenue Organizations that leverage best practices in sales hiring will decrease time to fill and increase profits. By The Editors Talent Acquisition 50 Taking the Leap Some organizations are moving toward total talent management. What are the advantages and challenges? By The Editors 52 Eye on Talent Two tech innovators are changing the way HR can attract and reward top performers. By Marta Chmielowicz and Christa Elliott Bon Voyage Bringing a positive candidate experience to relocation assignments can be a key differentiator. By Christa Elliott Research 42 A Closer Look More economic growth is projected, but how do global unemployment rates fare now? By The Editors JULY/AUGUST 2017 | www.hrotoday.com [3] 58 Interview Overdose It's a candidate's market and time to rethink how to vet talent. By Astrid Burr Workforce Management 60 Beneficial Strategies Organizations need to adapt their approach to benefits to suit today's changing demographics. By Randy Stram Departments 4 6 CEO's Letter By Elliot Clark 8 Upside News from the world of work 10 HRO Services and Technology Association Update By D. Zachary Misko 62 The Nelson Hall Report New research outlines the top drivers of cloud-based HR service adoption. By Pete A. Tiliakos 64 The Mercer Report Data is driving a new approach to healthcare benefits: accountable care organizations. By Molly Loftus Editor's Note By Debbie Bollahttp://www.hrotoday.com