HRO Today June 2015 - 11

Cover Story
and led, an HR team can accomplish anything. Having
a role that requires understanding of every facet of
the business gives HR a unique perspective within an
organization and a 'leg up' when it comes to driving
and leading culture, " she says.
" In order to do that, it is imperative that HR have an
unimpeded line to the executive office: The CHRO
can and should be the CEO's strongest resource!
Often, functional leaders think they know what they
need, but they lack the specific expertise of an HR
professional to solve the full-breadth of the challenge.
If a CHRO is willing to navigate risk, challenge process,
and push for programs that will bring results, he/
she can and will have a huge impact on driving the
business forward. "
" HR is both a leader and an enabler of the Pitney
Bowes global transformation on multiple levels of
the company. This involves culture, a skills shift, and
employee engagement, " says Torsone. " It's moving the
culture to a more client-focused organization, and it's
about building a sense of commitment to the company
as a whole. "
Pitney Bowes shows its commitment to its employees
through several of Torsone's initiatives. She
developed a values-based healthcare program that
has helped employees manage chronic conditions,
and an employee wellness program that encourages
employees to stay healthy through onsite clinics and
subsidized healthy choices at company cafeterias.
" The relationship with employees is a strong
component to the business' ability to be sustainable, "
she says. " I have tried to create an HR organization that
understands the business, and also understands the
leverage points that we bring to the table to help drive
that business in as positive a way as possible. "
Lifetime Achievement Award: Johnna Torsone
This year's lifetime achievement award winner, Johnna
Torsone, executive vice president and chief human
resources officer of Pitney Bowes, has an impressive
25-year tenure at the landmark organization. As the
company has transitioned over the years, Torsone has
been at the forefront, leading training and employee
development to ensure successful transformation.
Torsone has also led the company's executive succession
planning and has transitioned four of the nine CEOs in
her history at Pitney Bowes. Through effective change
management, her strategic assistance allowed the
transitioning CEOs to recruit, retain, and develop the
management teams that they needed to execute their
strategies.
" HR's role in the culture of any company, especially
during transformation, is all about developing the right
leadership, " she says.
What else can HR achieve? " HR has the power to create
the strong relationship between a company and its
employees, which is the foundation of a sustainable
business, " she says. " I don't see myself as an HR leader.
I see myself as a business leader with the responsibility
to manage an organization that enables the business
to be successful. "
JUNE 2015 | www.hrotoday.com
[11]
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HRO Today June 2015

Table of Contents for the Digital Edition of HRO Today June 2015

HRO Today June 2015 - 1
HRO Today June 2015 - 2
HRO Today June 2015 - 3
HRO Today June 2015 - 4
HRO Today June 2015 - 5
HRO Today June 2015 - 6
HRO Today June 2015 - 7
HRO Today June 2015 - 8
HRO Today June 2015 - 9
HRO Today June 2015 - 10
HRO Today June 2015 - 11
HRO Today June 2015 - 12
HRO Today June 2015 - 13
HRO Today June 2015 - 14
HRO Today June 2015 - 15
HRO Today June 2015 - 16
HRO Today June 2015 - 17
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