HRO Today June 2015 - 35

Employee Recognition
" What we found is that there are five activities that
'high-performers' do to drive unexpectedly higher
results, outcomes that make such a difference that they
are rewarded for their performance, " says Sturt.
These activities include:
* asking curious and provoking questions;
* seeing and understanding how things actually work;
* having frequent engaging conversations;
* always looking to improve upon things; and
* making a difference by seeing things through
end to end.
Get Social
Social recognition programs help form relationships
and exemplify good work by allowing employees at
all levels to share feedback and appreciation. They can
also help promote company culture.
" The peer component of the program is critical in
ensuring that peers have the opportunity to recognize
one another for moments of extraordinary acts, and
is fundamental to unifying the team-based approach
that we have at JetBlue, " says Geraghty.
Save Mart Supermarkets experienced similar success.
After using Achievers' social recognition platform
for six quarters, the grocery store saw a 112 percent
growth in customer satisfaction across all locations.
There are a few recommended steps to take to ensure
an effective social recognition implementation.
* Focus on the launch. " The way you roll-out your
social recognition program is critical to its success, "
says Lochner. " Employees should feel energized and
inspired to use it, spreading adoption across the
company. "
Companies cannot just throw the workforce into
the social recognition pool without teaching them
how to swim first. There needs to be explanation
of why to use the program, training on how to use
the program, and communication on the strategy
within the bigger picture. Organizations should also
focus on communicating the goals of program to
managers and leadership. " Invite local leadership,
human resources, and managers as early as possible
Social recognition programs
help form relationships and
exemplify good work by allowing
employees at all levels to share
feedback and appreciation.
They can also help promote
company culture.
into the planning process. This will provide a
sense of ownership to each locale, leadership
support, and endorsement, and creates recognition
champions, " says Heather MacArthur, content
director and managing editor for O.C. Tanner.
* Execute after the launch. In addition to a strong and
informative rollout, there has to be a sustainable
strategy. Rideau's Hart explains that there should be
continual efforts to revitalize the program, whether
it be three months, six months, or 18 months out.
Innovate introductions-adding new cards or
contests-will keep employees interested. " You do
things that keep it alive and make it a destination
opposed to a program, so employees want to be
there, " says Hart.
* Have leaders embrace it. Without managers and
leadership utilizing the program, the workforce as a
whole will be less likely to hop on the bandwagon.
" Social recognition is vital to implement, but won't
exist for very long or very successfully if leaders and
managers do not lead by example, " says Hart.
" In order to create a culture of recognition, your
executive team should be a part of the excitement,
voicing their support and participating in the
program, " says Lochner. " Social recognition should
JUNE 2015 | www.hrotoday.com
[35]
http://www.hrotoday.com

HRO Today June 2015

Table of Contents for the Digital Edition of HRO Today June 2015

HRO Today June 2015 - 1
HRO Today June 2015 - 2
HRO Today June 2015 - 3
HRO Today June 2015 - 4
HRO Today June 2015 - 5
HRO Today June 2015 - 6
HRO Today June 2015 - 7
HRO Today June 2015 - 8
HRO Today June 2015 - 9
HRO Today June 2015 - 10
HRO Today June 2015 - 11
HRO Today June 2015 - 12
HRO Today June 2015 - 13
HRO Today June 2015 - 14
HRO Today June 2015 - 15
HRO Today June 2015 - 16
HRO Today June 2015 - 17
HRO Today June 2015 - 18
HRO Today June 2015 - 19
HRO Today June 2015 - 20
HRO Today June 2015 - 21
HRO Today June 2015 - 22
HRO Today June 2015 - 23
HRO Today June 2015 - 24
HRO Today June 2015 - 25
HRO Today June 2015 - 26
HRO Today June 2015 - 27
HRO Today June 2015 - 28
HRO Today June 2015 - 29
HRO Today June 2015 - 30
HRO Today June 2015 - 31
HRO Today June 2015 - 32
HRO Today June 2015 - 33
HRO Today June 2015 - 34
HRO Today June 2015 - 35
HRO Today June 2015 - 36
HRO Today June 2015 - 37
HRO Today June 2015 - 38
HRO Today June 2015 - 39
HRO Today June 2015 - 40
HRO Today June 2015 - 41
HRO Today June 2015 - 42
HRO Today June 2015 - 43
HRO Today June 2015 - 44
HRO Today June 2015 - 45
HRO Today June 2015 - 46
HRO Today June 2015 - 47
HRO Today June 2015 - 48
HRO Today June 2015 - 49
HRO Today June 2015 - 50
HRO Today June 2015 - 51
HRO Today June 2015 - 52
HRO Today June 2015 - 53
HRO Today June 2015 - 54
HRO Today June 2015 - 55
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-chro-today-2019
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-november-2019
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-may-2019
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-march-2019
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-july-august-2019
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-january-february-2019
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-april-2019
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-september-2019
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-october-2019
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-june-2019
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-december-2019
https://www.nxtbook.com/sharedxpertise/sharedxpertise/chro-today-2018
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-may-2018
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-april-2018
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-september-2018
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-october-2018
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-november-2018
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-march-2018
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-june-2018
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-january-february-2018
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-july-august-2018
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-december-2018
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-september-2017
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-october-2017
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-november-2017
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-march-2017
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-june-2017
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-july-august-2017
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-january-february-2017
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-may-2017
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-december-2017
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-april-2017
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-september-2016
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-october-2016
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-december-2016
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-november-2016
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-may-2016
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-march-2016
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-june-2016
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-january-february-2016
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-july-august-2016
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-april-2016
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-october-2015
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-november-2015
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-july-august-2015
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-september-2015
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-june-2015
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-april-2015
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-july-august-2014
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-november-2014
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-october-2014
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-december-2014
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-january-february-2015
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-june-1014
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-may-2014
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-april-2014
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hrot-january-february-2014
https://www.nxtbookmedia.com