HRO Today June 2018 - 30

Employee Engagement
competitors are being disrupted, the technology is being
disrupted, and even the political landscape is disrupted.
And what we realized is we had a need to disrupt
ourselves. "
Part of this disruption, Hulett says, is reshaping
and communicating the culture of the organization
and its alignment to company values. " We see our
culture change as something that's going to give us a
competitive advantage, so we outlined 12 behaviors and
those are behaviors that include some things that we
do very well already today but also some things that we
want to change. "
These behaviors include things like trust, transparency,
agility, and experimentation (see Ericsson's Approach
below), and align with three core behavioral pillars that
drive Ericsson's desired culture: act to execute, act to
accelerate, and act to win. This is all reinforced by the
organization's recognition program that they execute in
partnership with Achievers.
" Recognizing employees for exhibiting company values
and displaying specific behaviors increases the likelihood
that those employees will repeat those same behaviors, "
says Jeff Gelinas, vice president of product and people
for Engage2Excel. " Positive reinforcement motivates
employees to exert the discretionary effort needed to
improve business performance. "
Delivering Results
Recognition is a management practice that has very real
business impact, and when combined with the power
of a unified, values-based culture, this impact only gets
amplified.
" Recognition and rewards programs engage employees
and motivate them to apply discretionary effort that
improves business metrics such as productivity, customer
satisfaction, and shareholder return. Workplaces with
highly engaged employees also enjoy lower turnover and
absenteeism, " Gelinas says.
Ericsson's Approach
ACT TO EXECUTE
ACT TO ACCELERATE
ACCOUNTABILITY
AGILITY
COLLABORATION SIMPLIFICATION
TRUST
TRANSPARENCY
[30]
HRO TODAY MAGAZINE
|
JUNE 2018
Ericsson has established three core pillars of behavior that align with their company values of respect,
professionalism, and perseverance. Through consistent manager-to-employee and peer-to-peer
recognition, these behaviors are celebrated and reinforced throughout the entire organization.
ACT TO WIN
CUSTOMER FOCUS
CREATIVITY
FAIL FAST AND LEARN EXPERIMENTATION
DECISIVE
ONE ERICSSON

HRO Today June 2018

Table of Contents for the Digital Edition of HRO Today June 2018

HRO Today June 2018 - 1
HRO Today June 2018 - 2
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