HRO Today June 2018 - 40

HRO Today Forum
DRIVING
CORPORATE
STRATEGY
Find out the key takeaways from this year's top sessions.
By Marta Chmielowicz
This year's HRO Today Forum was jam-packed full of best
practices, engaging conversations, and valuable insights that
will continue to deliver in the coming year. Here are some
highlights from a few of the standout sessions:
Help Them Grow or Watch Them Go: Career Conversations
Employees Want
Career opportunities are the number one reason people join
organizations-and the number one reason they leave. In
her session, Beverly Kaye, founder and chairwoman of Career
Systems International, explained that organizations that wish
to prevent their employees from looking elsewhere in today's
competitive talent market need to focus on one thing: helping
them grow.
But growth cannot happen without short, consistent,
intentional career conversations that are relevant to
employees' day-to-day work routines. By taking advantage of
daily opportunities to be curious and ask questions, managers
can encourage their employees to refl ect on their goals and
experiences. They can show employees that they are invested
and willing to guide them in their career journey-and that
this journey doesn't have to be linear. Moving " onward and
upward " is quickly replacing moving " forward and toward, "
and it is the job of the manager to encourage employees to
set goals and fi nd their own path to growth.
For truly meaningful career conversations, Kaye recommends
that managers ask a combination of questions that require
both hindsight and foresight. Hindsight questions may ask
employees to refl ect on their skills, interests, and blind spots,
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HRO TODAY MAGAZINE
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JUNE 2018
while foresight questions inspire refl ection about industry
disruption and future business changes. Armed with these
insights, employees can begin to develop a viable career
plan that managers can help them execute by providing the
necessary learning opportunities.
Conversations about careers are all about sparking refl ection,
says Kaye. They can help employees discover what they're
good at, what they like doing, and what they don't like
doing. They may even be about committing to a small step.
But no matter the result, as long as there is authenticity and
true curiosity in the exchange, organizations will fi nd that
employees will want to stay.
CHRO Roundtable
Moderated by Roger Gaston, executive vice president of HR
at Gates Corporation, fi ve leading HR executives took the
stage for a dynamic panel discussion about today's hottest
HR topics. Faced with questions ranging from the rise of
artifi cial intelligence (AI) to talent and skills shortages, these
professionals discussed the tactics they use to drive strategy
and growth at their organizations. Following are some of their
key insights:
Gaston: How are you using AI and how's it affecting the way
you look at and measure your workforce?
Max Langenkamp, vice president of HR, Cintas: AI will be the
equalizer. We will need to fi nd that effi ciency and that value
through technology. Today, we use it for training, to speed
up our onboarding process, and other things that are taking
work away from HR business partners, but so far, it's only on a

HRO Today June 2018

Table of Contents for the Digital Edition of HRO Today June 2018

HRO Today June 2018 - 1
HRO Today June 2018 - 2
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