HRO Today March 2016 - 26

Relocation
The challenge is that
all people are different.
Some individuals
need a bit more handholding
when it comes
to dealing with the
stress of moving to a
new place. Others feel
a thrill and love the
sense of adventure
that a new environment
offers.
[26]
HRO TODAY MAGAZINE | MARCH 2016
employee experience adheres to the company's culture no
matter where they are. "
To go " the full mile, " employers should consider
the value of outsourcing the task of relocation to a
relocation management firm. These firms can serve as
an intermediaries between hiring organizations and the
various suppliers of specific relocation services, such as
real estate agents, household movers, local employment
agencies, and providers of temporary lodging. " It's our job
to ensure that everyone is on the same page, providing
the due diligence and care needed to ensure an optimum
relocation experience, " says McCain.
More Important Now
While assuring a positive relocation experience for new hires
has always been important, it is more critical at present.
In the current war for talent, companies cannot afford the
possibility of a dissatisfying relocation experience, due to
the employee " flight risks " that this may foster. " Employers
tend to focus on compensation, but the more important
issue is effectively manag[ing] the emotional impact of the
relocation, " says Heisha Freeman, executive vice president of
MoveCenter, a relocation management firm. " The new hire
or transferee needs to feel a sense of control [and] that their
concerns are understood and addressed. "
The challenge is that all people are different. Some
individuals need a bit more hand-holding when it comes
to dealing with the stress of moving to a new place. Others
feel a thrill and love the sense of adventure that a new
environment offers. " The problem is that many companies
treat the relocation experience as if it were one and the
same, when each employee has different expectations and
concerns, " Freeman says. " Everyone needs to be treated on
a one-by-basis. "
In this treatment, relocation management firms listen
closely to the employee's specific worries to create a
relocation experience that will ease these anxieties. Chief
among these concerns today is the impact of relocation on
a family. " It used to be all about the home value and still
is to a degree, but what has really risen to the top of why
people turn down a relocation experience-both new hires
and current employees-is family, " says McCain. " My dad
worked for General Electric, and we moved five times when
we were children. He'd just say, `Kids, start packing' and we
were off. Today, families don't want to uproot unless they're
sure the move is the right one for all the family members. "

HRO Today March 2016

Table of Contents for the Digital Edition of HRO Today March 2016

HRO Today March 2016 - 1
HRO Today March 2016 - 2
HRO Today March 2016 - 3
HRO Today March 2016 - 4
HRO Today March 2016 - 5
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HRO Today March 2016 - 7
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