HRO Today March 2017 - 23

2017 Baker's Dozen: Relocation
2. Graebel Relocation Services Worldwide
Website: www.Graebel.com
Graebel Relocation manages absolutely everything
related to workforce mobility for some of the world's
largest organizations. They provide a single source
for the entire lifecycle of the assignment with smart
processes and technology and high attention to detail.
Services:
* Departure and move management services
* Destination services
* Settling-in services
* Ongoing assignment service
* Consulting services
Most important metrics to clients:
* Quality of client and assignees' experience worldwide
* Expert, proactive consultative service and policy
exception management
* Cost containment recommendations
* Expense management cycle time, processing, accuracy
* Best-in-class supplier network selection,
administration
* Ease of doing business, including transition and
implementation
* Reporting, invoice accuracy, timeliness
* Technology ease of use, reliability, ongoing
enhancements
3. CapRelo
Website: www.caprelo.com
CapRelo is a technology company focused on delivering
best-in-class relocation and assignment services on a
global platform. They come to work every day to keep
life in motion for its clients, employees, suppliers, and
partners. When recruiting or retaining key talent, its
CapConnect™ technology and Low-Stress Relocation
Process® ensure that clients' employee mobility
programs run smoothly.
Services:
Employee services
* Candidate selection
* Settling-in services
* Area orientation tours
* Daily life orientation
* Spousal assistance
* Visa renewals
* Repatriation and host country departure services
* Career and family assistance
Property services
* Pre-assignment visits
* Marketing assistance
* Home sale and purchase
* Temporary housing
* Mortgage assistance
* Tenancy management
* Household goods move management
Policy and cost management
* CapRelo's CapConnect™ technology
* Cost management services
* Payroll reporting
* Expense reports
* Tax gross-up
* Policy analysis and development
* Benchmarking
* Financial and program analysis
Most important metrics to clients:
* Program performance
* Customer satisfaction
* Client satisfaction
* Supplier performance
* Payroll reporting accuracy
* Cost saving recommendations
* Program improvements
[24]
HRO TODAY MAGAZINE
| MARCH 2017
http://www.Graebel.com http://www.caprelo.com

HRO Today March 2017

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