HRO Today March 2021 - 17
COVID-19: ONE YEAR LATER
SAFETY IN NUMBERS
Providing essential workers with reliable tools and personalized guidance
around COVID-19 ensures safety while deepening employee engagement.
By Katy Bruya
Washington Trust Bank (WTB) is known for its
commitment to employees and clients in the
Northwestern U.S. When COVID-19 first registered in
Washington State, it was clear that the HR team had to
act quickly to figure out the scope of the issue, what
impact it could have on the community, and what they
needed to do.
There were a lot of unknowns, but what WTB did know
was that any COVID-19 strategy had to prioritize the
health and safety of its employees, their families, and
clients. One major roadblock, however, was the reality
that its 250 branch employees at over 40 locations were
all considered essential workers during the pandemic
and needed a reliable way to determine whether it was
safe for them to go into work each day.
At this stage, any HR team would benefit from taking
stock of all the options on the table. In the beginning,
the WTB team considered a range of solutions, including
manual temperature screenings at each branch location.
Yet hiring individual screeners for all 40 locations wasn't
tenable, and after reviewing possible strategies, it
became clear that the best way to mitigate the spread
of COVID-19 was avoiding having someone bring it to
work in the first place.
For WTB, a digital tool turned out to be a gamechanger
in the back-to-the-office road map. " Back With
CareTM
, " a return-to-work platform from Buoy Health,
enabled WTB to implement its own safe, clinicallyvalidated
solution en masse. Built off of a web-based,
artificial intelligence-powered health software, the
platform allows WTB's leadership to assess employee
MARCH 2021 | www.hrotoday.com
[17]
https://www.watrust.com/
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HRO Today March 2021
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