HRO Today March 2021 - 4

Editor's Note
CEO: Elliot H. Clark
Elliot.Clark@SharedXpertise.com
It's Been a Year
March is definitely a month for reflection. It's hard to believe, but it's been one year
since the coronavirus began its global spread, shutting down offices in the United
States and changing the world of work in myriad ways. How did we get here and
where we are going? A new study from Engage2Excel aptly named How Will 2021
Be Different? examines the top challenges and concerns of HR leaders in 2020 and
what is anticipated for this year.
In a year like no other, businesses faced unique and unprecedented challenges in
2020, including:
* ensuring employee and workplace safety (28%);
* managing uncertainty (19%);
* managing and engaging remote workers (18%); and
* overcoming pandemic-related stress and anxiety (9%).
This year, priorities have pivoted-many driven by the aftershocks of the pandemic.
They include:
* encouraging more employee recognition (36%);
* focusing on optimizing remote workers (31%);
* seeking new ways to solve business problems (24%);
* creating a more agile approach to hiring and retaining talent (22%); and
* evaluating technology to better manage the employee experience (21%).
In our cover story, seven CHROs reflect on how COVID-19 spawned business
transformation and share initiatives that are still having an impact today. Many are
in agreement with Engage2Excel's research, prioritizing programs around remote
work and ones that solve business problems.
" We had 20% of our workforce working from home pre-pandemic and expect we
will be at 50% or more for at least part of the week post-pandemic, " says Kristin
Johnson, CHRO of Edward Jones. " We will continue to drive our decisions on the
future of work based on the needs of our clients and associates and their wellbeing. "
Find
out other approaches, including digital shifts and hybrid models, in Work
Redefined on page 10.
Vice President & Editorial Director:
Debbie Bolla
Debbie.Bolla@SharedXpertise.com
Managing Publisher: Gale Tedeschi
Gale.Tedeschi@SharedXpertise.com
Senior Vice President of Marketing:
Jason Frenchman
Jason.Frenchman@SharedXpertise.com
Vice President of Research: Larry Basinait
Larry.Basinait@SharedXpertise.com
Associate Editor: Marta Chmielowicz
Marta.Chmielowicz@SharedXpertise.com
Global Digital Marketing Manager:
Taylor Thompson
Taylor.Thompson@SharedXpertise.com
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About HRO Today magazine
HRO Today Magazine [ISSN #1541-3551] is
published [10x] by SharedXpertise, LLC © 2021.
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[4]
HRO TODAY MAGAZINE | MARCH 2021
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HRO Today March 2021

Table of Contents for the Digital Edition of HRO Today March 2021
