HRO Today May 2018 - 12

Cover Story
Say Hello
to Your
Next Hire
Special report: How AI is shaping the workplace.
By Marta Chmielowicz
It is the year 2035 and robots powered by artifi cial
intelligence (AI) are part of everyday life. Working as
servants in every household and programmed to follow
three laws of robotics, they nevertheless band together
in a plot to take over the world.
While this is merely the plot of the 2004 science fi ction
movie " I, Robot " , it illustrates society's fears around the
role of AI. With the rise of inventions like self-driving cars
and robot caregivers, the possibility that machines will
become so intelligent that they will take over aspects of
daily life is more tangible than ever. In fact, a 2017 study
by the Pew Research Center reveals that 72 percent of
Americans are worried about a future in which machines
perform jobs currently done by humans.
Source: Brandon Hall Group
But is this truly the future of AI? Can machines ever
become so intelligent that they are more capable
than humans? Are machines destined to take over the
world of work? The answer may lie in the technological
advancements of the past.
[12]
HRO TODAY MAGAZINE
| MAY 2018
" People have worried about this for centuries, " says
Randstad Sourceright's Global Head of Technology
and Analytics Jason Roberts. " In the First Industrial
Revolution, people were worried about steam machines
replacing their work. I think that we have some of that
same fear in our world today. But what's happened in our
history is that new jobs have showed up to replace the
old jobs. So, the optimist in me says that will ultimately
happen and we will enter a greater age of productivity
for human beings. If you look at the First Industrial
Revolution, that was the very fi rst time that humankind
could produce more than muscle by itself. Now we're
entering an age where we'll be able to produce more
than the human brain can produce by itself. "
While it's unlikely that humans will fi nd themselves out
of work, it's clear that AI-enabled technology is making a
lasting impact in the business world. " The acceleration of
automation, technology, and digitalization will reshape
the future and the nature of work. Having said that,
society will inevitably adjust to the changes being driven

HRO Today May 2018

Table of Contents for the Digital Edition of HRO Today May 2018

HRO Today May 2018 - 1
HRO Today May 2018 - 2
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