HRO Today May 2018 - 18

HR Tech
The
Age
of AI
As the global economy enters the age of artificial
intelligence (AI), the conversation about how AI will impact
the workforce has reached new heights. Questions around
the negative implications of AI-including potential job
loss and ethical dilemmas-are forcing organizations to
consider a future fueled by autonomy. As more and more
organizations are getting their AI strategies in place, HR
needs to ensure that their workforce is ready.
According to a recent Infosys report, Leadership in the Age
of AI, 73 percent of respondents said that AI has already
transformed the way they do business. AI is producing real
results and impacting business strategy, growth investment,
the competitive landscape, customer experience,
recruitment, and team management. With this in mind,
there are three approaches that will help HR succeed in the
age of AI.
1. Be transparent. Eighty-three percent of respondents said
that their organization's AI deployment is outpacing the
accuracy and productivity of comparable human activity for
certain tasks. And it's statistics like these that breed concern
and speculation among workers. In fact, 69 percent of
C-level executives acknowledged that their employees are
concerned that AI technologies will replace them.
However, these fears appear to be unjustified: Only two
percent of executives think AI will have a negative effect
on employees. Seventy percent of respondents expect AI
will have a positive effect on employees, with another
26 percent saying that AI will have neither a positive nor
a negative effect. AI will ultimately augment human
[18]
HRO TODAY MAGAZINE | MAY 2018
Three strategies that
help achieve the biggest
impact from artificial
intelligence.
By Sudhir Jha

HRO Today May 2018

Table of Contents for the Digital Edition of HRO Today May 2018

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