HRO Today May 2018 - 3

Contents
Cover Story
Say Hello to Your Next Hire
Special report: How AI is shaping the workplace.
By Marta Chmielowicz
Page 12
HR Tech
18
The Age of AI
Talent Acquisition
34
Three approaches that help
achieve the biggest impact from
artificial intelligence.
By Sudhir Jha
55
Simplifying Self-Service
Five tools that empower
employees with a consumer-like
experience.
By Deepak Bharadwaj
56
Digital Disruption
Today's HCM platforms are
leveraging AI, analytics, and the
cloud for better results.
By Pete Tiliakos
58
Increased Expectations
The level of technology
delivered by RPO partners is
rising.
By Nikki Edwards
#BakersDozen2018
20
40
38
Looking to the Future
Next-generation MSPs are
evolving to meet the demands
of a changing workforce.
By Marta Chmielowicz
An RX for Contingent Workers
How a vendor-neutral MSP
alleviates challenges for
healthcare organizations.
By Leanne Oatman
What's Your Story
Sharing brand storytelling in an
authentic way helps companies
connect and engage with
employees at many levels.
By Marta Chmielowicz
Workforce Management
46
Recognition Reviving the
Review Process
2018 Baker's Dozen Customer
Satisfaction Ratings: Managed
Service Programs
We rank the top providers based
on customer satisfaction surveys.
By The Editors
HR is finding value in leveraging
recognition program metrics
for employee performance
evaluations.
By Debbie Bolla
Employee Engagement
50
Positive Impact
Five steps to creating a
memorable and compelling
talent experience.
By Jennifer Klimas
The Benefits Package
52
Refining Compensation
In order to remain competitive,
organizations need to build
strategy around their pay
practices.
By Wendy Brown
Departments
4
6
CEO's Letter
By Elliot Clark
8
HRO Services and Technology
Association Update
By D. Zachary Misko
10
Upside
News from the world of work
Editor's Letter
By Debbie Bolla
MAY 2018 | www.hrotoday.com
[3]
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HRO Today May 2018

Table of Contents for the Digital Edition of HRO Today May 2018

HRO Today May 2018 - 1
HRO Today May 2018 - 2
HRO Today May 2018 - 3
HRO Today May 2018 - 4
HRO Today May 2018 - 5
HRO Today May 2018 - 6
HRO Today May 2018 - 7
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