HRO Today May 2018 - 37

Talent Acquisition
a program, to a focus on sourcing optimization and
providing decision support for hiring managers.
" Organizations today are looking for more than a vendor
arrangement. They want true partners-companies that
align with a commitment to helping achieve their goals
and objectives together, and that will work with them
to optimize every aspect of their workforce recruitment,
hiring, and management, " says White.
In order to meet these customer demands and become
strategic partners to the business, MSPs are developing
their capabilities to provide full workplace visibility
and more insightful decision-making for their clients.
" [In the future, the top MSPs will] provide consultative
services that help customers obtain the absolute most
from their contingent value chains. These providers
will not only manage the processes from requisition
to payment, but will also aid companies in making
smarter sourcing decisions that increase productivity and
savings, " Savarise explains.
* Predictive analytics and decision support tools. The
transformation of MSPs would not be possible without
the rapid innovation present in the talent technology
space. " Underpinning all of this activity is the increased
availability of data on external workers and increased
capability within the VMSs and third-party tools to parse
data, analyze, correlate, and match, " says Salkowski.
According to AMN Healthcare's White, the single
greatest demand among today's MSP buyers is the
technology to predict, balance, and deploy workers
effi ciently. And for those that are willing to take the
plunge into advanced analytics, the returns can be
massive, with predictive modeling and open shift
management tools being shown to save organizations
between four to seven percent of their total labor costs.
By using predictive analytics, White says that
organizations can accurately forecast staffi ng needs
several months in advance. " This capability allows
organizations to save on labor costs and improve staff
satisfaction by eliminating last-minute scheduling
changes and reducing overtime and bonus pay, " he adds.
* Enhanced fl exibility. In addition to providing analytics
capabilities, MSPs are evolving their delivery models
with the help of cloud solutions and partnerships with
leading technology providers. According to CompTIA's
fi fth Annual Trends in Managed Services report, 54
54%
of MSPs offer cloud-based
solutions and services as
a strategic part of their
business, while another
44%
only support cloud services
when requested by a customer.
Source: CompTIA
percent of MSPs offer cloud-based solutions and services
as a strategic part of their business, while another 44
percent only support cloud services when requested by a
customer.
" We anticipate a convergence of technologies that
today underpin the talent ecosystem, for example, VMS,
applicant tracking solutions (ATS), candidate relationship
management (CRM) software, freelancer marketplaces,
procurement tools, and more, " says Broadleaf's Savarise.
" This merging of technologies will ultimately deliver a
richer experience for customer stakeholders, providing
ready access to talent of all types and the tools necessary
to effectively manage them. "
By embracing the new wave of MSP transformation,
organizations can expect better outcomes. " Each of
these developments offers the promise of both risk
and reward; some transactional responsibilities will
be automated or eliminated, but, in turn, this enables
the MSP to pivot toward higher value-add work and
professional services, " Salkowski says.
MAY 2018 | www.hrotoday.com
[37]
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HRO Today May 2018

Table of Contents for the Digital Edition of HRO Today May 2018

HRO Today May 2018 - 1
HRO Today May 2018 - 2
HRO Today May 2018 - 3
HRO Today May 2018 - 4
HRO Today May 2018 - 5
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