HRO Today May 2020 - 11
SPECIAL SECTION: MANAGING DURING UNCERTAINTY
New Virtual Reality
Two organizations share insights into their successful tech-driven hiring
processes that improve the candidate experience.
By Marta Chmielowicz
The outbreak of COVID-19 has forced much of the
business world to make rapid changes to the way they
operate, and organizations will to have continue to adapt
as all industries enter a new normal post-pandemic.
With the Federal Reserve anticipating an unemployment
rate of 32 percent, continued restrictions around social
distancing, and widespread economic instability, the
hiring landscape for both businesses and job seekers will
change dramatically.
" I think [the health crisis] is going to affect both sides
of the hiring process, " says Marcy Maul, senior project
director of Korn Ferry. " From the business side, it's going
to vary based on industry and segment, depending
on the ability to continue operations in the virtual
landscape. On the candidate side, even though we're
going to see rising unemployment, passive seekers
will hesitate to make a change. There's apprehension
about giving up tenure and becoming the new person
on the team. You're going to see challenges on both
sides-some due to regulations adapting to the new
environment, and others due to the emotional impact on
the individual. "
One constant that is likely to remain is the importance
of a positive candidate experience. To reduce risk in an
uncertain climate, organizations have the opportunity to
leverage technology and tools to deliver a virtual hiring
process that can produce equally effective results. Take,
for example, Canada Life. The life insurance company has
recently managed an end-to-end digital transformation,
establishing a new virtual interview, documentation, and
MAY 2020
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HRO Today May 2020
Table of Contents for the Digital Edition of HRO Today May 2020
HRO Today May 2020 - 1
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