HRO Today May 2020 - 12

SPECIAL SECTION: MANAGING DURING UNCERTAINTY
onboarding experience for its hiring team. According to
Corey Shaw, assistant vice president of talent acquisition,
the company's success began with a strong foundation.
" It always starts with having a really strong baseline
process that's published and clear on the roles and
responsibilities of the talent acquisition function, " he
says. " We have a very clear governance and process,
so we simply layered onto that process checkpoints
to ensure that we're going ahead with hires during
COVID-19 and that the candidates have a comfortable
virtual interview experience. We're using the basics of
Skype, FaceTime, and Microsoft tools, and encouraging
hiring managers to use these tools. We've also updated
our best practices guide for hiring leaders to ensure they
deliver a comfortable virtual experience. "
Automotive supplier Valvoline Inc. is also on the cutting
edge, abandoning traditional hiring approaches to better
align with social distancing guidelines and keep its plants,
distribution centers, and stores operating.
" Interviewing and hiring typically involved a lot of
face-to-face interactions and handshakes, so our
talent acquisition team designed a 100 percent online
application, interviewing, and hiring process, " says
Brandie Dawson, senior manager of global talent
acquisition. " We are also facilitating virtual new hire
orientation and onboarding for new hires who work
in office positions. This approach not only protects
the health of our current and future team members, it
protects the communities where we live and work. "
While a pressing necessity drove organizations to
transition to a virtual talent experience, many may
experience additional benefits. According to an
Engage2Excel Trendicators 2019 Job Seeker Survey
Report:
* 72 percent of candidates want to apply for jobs on their
mobile device;
* 9 percent wouldn't apply to a position if not mobilefriendly;
and
* 59 percent are comfortable doing a two-way video
interview.
" In today's labor market, pre-COVID-19 and after, there
will continue to be a war for both talent and skills, " says
Darren Findley, president of recruitment solutions at
Engage2Excel. " With a positive candidate experience,
you increase the level of engagement of candidates in
[12]
HRO TODAY MAGAZINE | MAY 2020
the hiring and onboarding process, thus delivering a
more engaged candidate and new hire. Sixty-two percent
of candidates say that they were likely to refer others
based on their experience, so a simple ROI on a positive
experience will generate more qualified and interested
candidates. "
Transforming the Candidate Experience
What steps can organizations take to ensure candidates
have a positive experience during this uncertain time?
62%
of candidates say that they
were likely to refer others
based on their experience.
Source: 2019 Engage2Excel
Trendicators Report

HRO Today May 2020

Table of Contents for the Digital Edition of HRO Today May 2020

HRO Today May 2020 - 1
HRO Today May 2020 - 2
HRO Today May 2020 - 3
HRO Today May 2020 - 4
HRO Today May 2020 - 5
HRO Today May 2020 - 6
HRO Today May 2020 - 7
HRO Today May 2020 - 8
HRO Today May 2020 - 9
HRO Today May 2020 - 10
HRO Today May 2020 - 11
HRO Today May 2020 - 12
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HRO Today May 2020 - 50
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