HRO Today May 2020 - 21
SPECIAL SECTION: MANAGING DURING UNCERTAINTY
to instant messaging solutions such as Slack. If used
correctly, these tools can be great for speeding up
lines of communication, collaborative working, and
document sharing.
2. Analyze the meetings that are really necessary. In
the real world, research shows that 50 percent of all
meetings are not productive. There is often no clear
agenda or output, and as a result, they waste time and
money. When transitioning to working
from home, companies have an
opportunity to stop and assess
whether a meeting is
necessary. Getting people
to dial into a video call
from various locations
can take time and
effort. It's worth
considering
whether that time
and effort is, in
fact, worth it.
Make sure that
every meeting has
a clear purpose
and agenda
before going into
it. And if it doesn't,
question what
would happen if that
meeting didn't take
place.
Leadership teams
need to minimize
panic as much
as possible by
staying calm and
considerate at
all times.
3. Pick up the phone. One
of the problems with written
conversations is that things can be lost
in tone. Words can take on new meanings
and punctuation can change the whole sentiment of
a thought. Online communication can feel more tense
since the ability to gauge how someone is feeling is lost.
If an issue is getting lost in translation, don't be afraid
to pick up the phone to talk it through.
4. Maintain open and supportive communication
channels. Culture comes from the top, so it's key that
the leadership team puts their best foot forward during
challenging times and that their team follows suit.
Leadership teams need to minimize panic as much as
possible by staying calm and considerate at all times.
5. Keep a routine. Culture is typically fostered by having
human interactions that are not necessarily focused on
the job at hand. Talking about weekend plans, sharing
funny memes, and grabbing a coffee in the kitchen
are all important parts of that culture-building, teambonding
process. Those things can be replicated in the
virtual world. For example, make sure to block time to
have lunch away from the computer, as typical in an
office environment. It can be hard to " turn off " when
working remotely but exaggerated hours
can result in burnout and, eventually,
lost productivity. Try to
encourage team members to
not only work their usual
hours, but take proper
screen breaks away
from the computer
by getting up from
their desks and
walking around
their homes a
little.
6. Celebrate
together. It's
still important
to recognize any
company wins and
congratulate people
on their success. If
someone scores a new
sale, delivers an amazing
piece of work, or receives
positive client feedback, share it with
the wider company electronically.
7. Stay active. Continue to encourage all of the things
that are normally recommended to stay healthy and
happy, such as eating right and finding time to exercise.
This will ensure the team remains motivated, clearheaded,
and ultimately, more productive. At Gympass,
physical activity is a big part of the company culture
and this remains true even with remote work. There are
a wealth of exercise programs online that can be done
to maintain physical activity. This will have a profound
impact on a working day's productivity.
Livia Martini is the CHRO for Gympass.
MAY 2020
| www.hrotoday.com
[21]
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HRO Today May 2020
Table of Contents for the Digital Edition of HRO Today May 2020
HRO Today May 2020 - 1
HRO Today May 2020 - 2
HRO Today May 2020 - 3
HRO Today May 2020 - 4
HRO Today May 2020 - 5
HRO Today May 2020 - 6
HRO Today May 2020 - 7
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