HRO Today May 2020 - 26
SPECIAL SECTION: MANAGING DURING UNCERTAINTY
EY's employee assistance
program, EY Assist, provides
counseling and live support for
individuals on topics including
financial support and guidance,
relationship and medical
issues, and mental health and
well-being. This tool has been
invaluable to employees as
they navigate different aspects
of the COVID-19 crisis.
with millennials stating this is because they want to
demonstrate their dedication to their careers-mental
health does not fall to the wayside. With workers
feeling conscious about perceptions and optics in the
workplace, organizations can take a top-down approach
to reassure their people that taking time off can
improve performance at work, instead of impairing it.
In times of uncertainty, people are less likely to take
time off over fear of losing their jobs. Leaders can
encourage employees to take time for themselves to
focus on their well-being and have an opportunity to
recharge to prevent burnout.
3. Employed adults-even those who have recently
graduated college-don't want learning to end at
the classroom. Just over half of employed adults
(52 percent) feel they are taking advantage of their
company's professional development opportunities,
and 57 percent of employed Gen Z workers are too.
Given this, HR leaders can consider providing skillsbased
training/credentials programs for learning futurefocused
skills, on-site coaching, formal continuous
[26]
HRO TODAY MAGAZINE | MAY 2020
education offerings, and mentorship programs.
Not only does this upskilling have a positive impact on the
individual, but new learnings can benefit a company too
by equipping their people to better serve their clients,
advance their skills, and address new business challenges.
Since the start of the COVID-19 crisis, EY has seen a nearly
40 percent increase in usage of digital learning programs.
The way businesses ran just one quarter ago is different
than how they are being conducted today, and the
states of people's lives are just as variable. As employees
continue to look to companies for mental health and wellbeing
support, HR and talent leaders have an opportunity
to evolve their benefits to meet employee needs. While
a challenging exercise, now might be the best time to
introduce new offerings as the industry as large evolves
into a new normal.
Wendy Edgar is HR director for the Americas at Ernst & Young LLP
(EY US). The views reflected in this article are those of the author and
do not necessarily reflect the views of Ernst & Young LLP or other
members of the global EY organization.
HRO Today May 2020
Table of Contents for the Digital Edition of HRO Today May 2020
HRO Today May 2020 - 1
HRO Today May 2020 - 2
HRO Today May 2020 - 3
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