Relocation 41% of mobility professionals feel that program transparency and flexibility are the main features that enhance their employees' relocation experience the most. dominating the workforce, including millennials, Generation Z workers, and gig workers, have different expectations when it comes to mobility programs and support. Namely, they're looking for more flexibility and control over their relocation program. This is supported by survey results that show 41 percent of mobility professionals feel that transparency and flexibility are the features that enhance their employees' relocation experiences the most. This means that companies need to review all elements of their global mobility program through their employees' eyes to effectively compete for talent. For example, many companies are offering core flex programs or lump sum arrangements to provide the flexibility of self-managed moves for assignees. 2. Technology should match assignee needs. Seven out of [40] HRO TODAY MAGAZINE | MAY 2020 10 mobility professionals surveyed in the report say the technology used by their assignees will be the biggest change to their program over the next five years. This indicates that assignees' engagement with technology- and the amount of control they're given-can help shape employee experience and level of satisfaction. For the assignees managing their own moves, an organization's tech platform is an essential part of the relocation process and needs to be a resource that assignees can turn to in order to make the transition smoother. However, more hands-off assignees with managed moves likely won't rely on technology. HR leaders need to look at each assignee's situation and individual needs to find the right integrated technology that fits those unique needs and enables an exceptional experience.