HRO Today November 2014 - 30

Relocation
our vendors really-have the same stringent data security
protocols in place that we do. A company's data security
is only as strong as its weakest link. "
Express Script's global mobility services provider is
Rancho Santa Margarita, Calif.-based Paragon Relocation.
Paragon's President Craig Selders agrees that more clients
and prospective customers seek greater assurance that
their employees' personally identifiable information is
locked up and safe when they are on the move.
" The relocation process creates tremendous data security
risks, " Selders explains. " When an employee is relocating,
the provider is given a good deal of that person's
personal and private information. This information has to
be secured, and the client needs to be confident that the
data is, in fact, secured. They confront a huge number of
stringent privacy laws across the world-many of them
different from the others. "
When employee personal, private information is lost
or stolen, the employer risks stiff regulatory fines and
penalties, in addition to potentially severe reputational
damage. In recent months, several well-known companies
have been victims of large-scale hackings that exposed
the personally identifiable information of tens of millions
of consumers. Each day, this list gets longer-Home
Depot, Dairy Queen, Staples, Michael's, Target, and
Kmart joining the many other retailers hacked before
them. Even major banks like JPMorgan Chase & Co. have
been victims of a recent hacking, in its case one that
touched more than 83 million households and businesses.
For healthcare businesses like Express Scripts, the risk of data
theft is especially large. According to a March 2014 study by
the Ponemon Institute, criminal cyber attacks on healthcare
systems have risen a startling 100 percent since 2010. Small
wonder companies are asking their relocation services
provider about the scope and breadth of their data security.
" They want to be absolutely sure that our data
protection standards and practices are world class, "
Selders says. " Just one employee's move touches
numerous suppliers like mortgage companies and
transport firms, each of them also vulnerable to an
attack. A lot of this information also is exchanged among
the involved parties. "
To limit risk, Paragon Relocation encrypts all data and
stores it in a proprietary warehouse. The company
[30]
HRO TODAY MAGAZINE
| NOVEMBER 2014
" We process 1.3 billion
prescriptions a year. We
need to be absolutely
sure that our talent
relocation provider
has the same stringent
data security protocols
in place that we do. A
company's data security
is only as strong as its
weakest link. "
- Hazel Cormier,
Express Scripts
also rigorously manages the data flow among the
different providers and ensures that these partnering
organizations' security measures are on par with its own.
" Clients don't want data in the cloud unless it is in our
cloud, " Selders says.
Regulatory compliance is not confined to data security,
of course. Every country has its own rules with regard
to immigration and taxation. " It is essential that both
corporations and individuals are fully aware of the
unique process and implications for an international
assignment, especially with relocation alternatives, such
as frequent business travelers, on the rise, " explains
Linda Smith, chief commercial officer at SIRVA. " SIRVA
is focused on providing the expertise and resources to

HRO Today November 2014

Table of Contents for the Digital Edition of HRO Today November 2014

HRO Today November 2014 - 1
HRO Today November 2014 - 2
HRO Today November 2014 - 3
HRO Today November 2014 - 4
HRO Today November 2014 - 5
HRO Today November 2014 - 6
HRO Today November 2014 - 7
HRO Today November 2014 - 8
HRO Today November 2014 - 9
HRO Today November 2014 - 10
HRO Today November 2014 - 11
HRO Today November 2014 - 12
HRO Today November 2014 - 13
HRO Today November 2014 - 14
HRO Today November 2014 - 15
HRO Today November 2014 - 16
HRO Today November 2014 - 17
HRO Today November 2014 - 18
HRO Today November 2014 - 19
HRO Today November 2014 - 20
HRO Today November 2014 - 21
HRO Today November 2014 - 22
HRO Today November 2014 - 23
HRO Today November 2014 - 24
HRO Today November 2014 - 25
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