HRO Today October 2019 - 53

Employee Engagement
57%
of employees say their companies don't
provide effective communication.
Source: HBR
Steps to an Effective Communication Strategy
Strong communication habits not only separate successful
companies from their competitors but also successful
managers from the rest. It is the role of business leaders
and front-line managers to ensure the company is
achieving its goal by communicating to employees in a
clear and timely manner. While this is their responsibility
within an organization, according to HBR, 69 percent
of managers surveyed responded that they were often
uncomfortable communicating in general with employees.
Additionally, the research found that 37 percent of
managers responded that they were uncomfortable
having to give direct feedback about their employees'
performance if they thought the employees might respond
negatively to the feedback.
This needs to change. Here are three ways to improve
communications utilizing HCM solutions.
1. Optimize the use of HCM solutions. Though nothing will
replace in-person communication with an employee, HCM
solutions can increase the reach of communication among
employees, providing a central hub of connection on the
platform's homepage. Efficiently connecting employees in
different departments will further cascade messages on
changes in strategy, including updates to the company's
vision, value, and cultural norms. This approach will also
free up management and resources to drive growth within
the organization.
2. Provide timely feedback. According to an Office Vibe
survey, 78 percent of employees said being recognized
motivates them in their job. By utilizing management by
objects processes, management can recognize employees
who are focused and are completing tasks related to
the short- and long-term strategy achievements. These
achievement levels can be set at an individual level across
different teams and locations within the company.
In addition to using an HCM solution to easily provide
feedback, track progress, and engage employees, it is also
important to train managers on how to communicate
effectively during one-on-one meetings. This begins
with building trust, being transparent, and having the
ability and willingness to listen. Conducting one-on-one
meetings helps with keeping a pulse on the employee's
engagement, development, and other needs.
3. Encourage professional growth. In addition to utilizing
the HCM's homepage and performance management
systems throughout an employee's tenure with a
company, learning and development solutions will support
engagement efforts and will ensure an employee has a
deeper understanding of their role and the organization's
values. Introducing employees to L&D tools during
their onboarding process can assist management with
engaging, assessing, and closing skill gaps early in their
initial training and encourage growth throughout their
tenure. As more companies are opting for online learning
for their employees, managers can easily notify employees
when new modules are available through the homepage
to drive the personal and professional growth that
employees desire.
As organizations implement HCM solutions into their
communication strategy, it is important to not overlook
basic communication skills that will further drive success.
In addition to a robust HCM solution, business leaders
need to ensure they have developed the skills of oral
communication, listening, public speaking, and the ability
to adapt to situations.
No matter the stage in one's career, it is important to
continuously work on and develop communication skills.
There will always be more to do than time allows, but
by combining communication skills with HCM solutions,
workplace leaders can effectively communicate across the
organization to create a workforce of employees who are
engaged. It will also position the organization to grow
and develop talent from within. By constantly reevaluating
the communication strategy in place, organizations can
address what is not working and restructure in order to
drive the growth and success of the company.
Jennifer Ho is vice president of HR for Ascentis.
OCTOBER 2019 | www.hrotoday.com
[53]
http://www.hrotoday.com

HRO Today October 2019

Table of Contents for the Digital Edition of HRO Today October 2019

HRO Today October 2019 - 1
HRO Today October 2019 - 2
HRO Today October 2019 - 3
HRO Today October 2019 - 4
HRO Today October 2019 - 5
HRO Today October 2019 - 6
HRO Today October 2019 - 7
HRO Today October 2019 - 8
HRO Today October 2019 - 9
HRO Today October 2019 - 10
HRO Today October 2019 - 11
HRO Today October 2019 - 12
HRO Today October 2019 - 13
HRO Today October 2019 - 14
HRO Today October 2019 - 15
HRO Today October 2019 - 16
HRO Today October 2019 - 17
HRO Today October 2019 - 18
HRO Today October 2019 - 19
HRO Today October 2019 - 20
HRO Today October 2019 - 21
HRO Today October 2019 - 22
HRO Today October 2019 - 23
HRO Today October 2019 - 24
HRO Today October 2019 - 25
HRO Today October 2019 - 26
HRO Today October 2019 - 27
HRO Today October 2019 - 28
HRO Today October 2019 - 29
HRO Today October 2019 - 30
HRO Today October 2019 - 31
HRO Today October 2019 - 32
HRO Today October 2019 - 33
HRO Today October 2019 - 34
HRO Today October 2019 - 35
HRO Today October 2019 - 36
HRO Today October 2019 - 37
HRO Today October 2019 - 38
HRO Today October 2019 - 39
HRO Today October 2019 - 40
HRO Today October 2019 - 41
HRO Today October 2019 - 42
HRO Today October 2019 - 43
HRO Today October 2019 - 44
HRO Today October 2019 - 45
HRO Today October 2019 - 46
HRO Today October 2019 - 47
HRO Today October 2019 - 48
HRO Today October 2019 - 49
HRO Today October 2019 - 50
HRO Today October 2019 - 51
HRO Today October 2019 - 52
HRO Today October 2019 - 53
HRO Today October 2019 - 54
HRO Today October 2019 - 55
HRO Today October 2019 - 56
HRO Today October 2019 - 57
HRO Today October 2019 - 58
HRO Today October 2019 - 59
HRO Today October 2019 - 60
HRO Today October 2019 - 61
HRO Today October 2019 - 62
HRO Today October 2019 - 63
HRO Today October 2019 - 64
HRO Today October 2019 - 65
HRO Today October 2019 - 66
HRO Today October 2019 - 67
HRO Today October 2019 - 68
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-chro-today-2019
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-november-2019
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-may-2019
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-march-2019
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-july-august-2019
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-january-february-2019
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-april-2019
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-september-2019
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-october-2019
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-june-2019
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-december-2019
https://www.nxtbook.com/sharedxpertise/sharedxpertise/chro-today-2018
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-may-2018
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-april-2018
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-september-2018
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-october-2018
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-november-2018
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-march-2018
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-june-2018
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-january-february-2018
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-july-august-2018
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-december-2018
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-september-2017
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-october-2017
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-november-2017
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-march-2017
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-june-2017
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-july-august-2017
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-january-february-2017
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-may-2017
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-december-2017
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-april-2017
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-september-2016
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-october-2016
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-december-2016
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-november-2016
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-may-2016
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-march-2016
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-june-2016
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-january-february-2016
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-july-august-2016
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-april-2016
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-october-2015
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-november-2015
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-july-august-2015
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-september-2015
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-june-2015
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-april-2015
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-july-august-2014
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-november-2014
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-october-2014
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-december-2014
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-january-february-2015
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-june-1014
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-may-2014
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-april-2014
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hrot-january-february-2014
https://www.nxtbookmedia.com