HRO Today October 2019 - 63

For career development, TCS' " Career Hub " provides
access to mentors, internal mobility opportunities,
and personalized career plans. For feedback, the
organization offers a performance management
platform that enables frequent and honest
conversations between managers and employees.
TCS has also invested in a learning ecosystem that
combines virtual, physical, and experiential learning.
Leadership development plays a large role in keeping
Advisor Group's engagement survey
showed a
10%
95%
increase in employee
intent to stay and
retention of
high-potentials.
than the industry benchmark rate of 80 percent.
The organization also leverages an " Employee Engagement
Group " ; career story videos; a speed mentoring program;
and employee roundtables to ensure company culture is
communicated and employee voices are heard.
The overall engagement of employees contributes to the
continued growth of Advisor Group and its number three
rating in customer satisfaction by a leading consumer
reporting agency.
AWARD: Engagement Strategy Excellence,
Provider Company
WINNER: Tata Consultancy Services
With a diverse workforce of more than 35,000 employees
across more than 1,300 cities, Tata Consultancy Services
(TCS) leverages an engagement strategy with programs
aligned to its feedback-based organizational culture
and that focus on diversity and inclusion, employee
empowerment, and talent development.
employees engaged and retained. TCS has enlisted
" Inspire, " a high-potential program for mid-level
managers with a 96 percent satisfaction rate;
" Emerge, " a one-day development and networking
event; and the " Leader in You " certifi cation program.
All of these initiatives are maintaining a high level of
employee engagement: In 2017, it was 72 percent, and
in 2018, it came in at 76 percent as measured by the
annual " Pulse - Heartbeat of TCS " survey.
Tata's employee engagement
continues to grow, with the most
recent survey marking a rate of
76%
OCTOBER 2019 | www.hrotoday.com
[63]
http://www.hrotoday.com

HRO Today October 2019

Table of Contents for the Digital Edition of HRO Today October 2019

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