HRO Today Provider Directory 2019 - 24

Talent Acquisition
Next-Level
RPO
New research shows the
drivers of RPO are changing
as the market matures.
By Nikki Edwards
Fact: The world of work is changing, and so is the world
of recruitment. The accelerating pace of technological
advancement and the global shortage of talent are
probably the two most signifi cant factors driving that
change. So too are preferences for a more consumerized
and personalized experience and widespread demand
for a social media presence. Alongside these factors are
the complexities of working with a multigenerational
workforce, an aging workforce, economic and political
uncertainty, and the emergence of next-generation
industries and jobs.
So how do organizations meet the challenges of modern
recruiting and and ensure that their strategies and
processes are suited to the 21st-century workplace?
RPO partners have had to adapt to these changes in order
to survive: HR and TA teams expect them to be at the top
of their game. Adaptation means offering new services,
enhancing existing services, and putting signifi cant
monetary investment into technology and tools. In 2019,
tech platforms are a critical component of delivering
competitive recruitment services.
However, RPO partners report that the gap is widening
[24]
RPO Provider Directory
between their expertise and rate of adaptation and
their customers' knowledge of market trends and rate
of adaptation. While HR and TA are well versed in the
advantages of leveraging recruitment expertise, they are
not keeping up with the accelerating pace of change. In
a candidate-driven market, basic errors are being made;
Organizations are either ghosting job applicants or are
taking so long to respond to inquiries that candidates
are ghosting them! Missteps like this will jeopardize their
ability to fi nd, attract, and keep talent, ultimately putting
their long-term survival in doubt.
To get a better understanding of the current state of
recruitment, HR needs to examine the roles that have
input into the hiring process, and ask: Are responsible
team members up-to-date with-and using-the latest
recruitment technology, tools, methodologies, processes,
and skills required to source, attract, and hire talent
effectively to the best of their ability?
If the answer is no, hopefully that is incentive enough to
act. Because an in-house team focused on its day-to-day
corporate challenges is not likely to have the in-depth
market knowledge required to succeed in the current
talent landscape. That level of expertise will likely need to

HRO Today Provider Directory 2019

Table of Contents for the Digital Edition of HRO Today Provider Directory 2019

HRO Today Provider Directory 2019 - 1
HRO Today Provider Directory 2019 - 2
HRO Today Provider Directory 2019 - 3
HRO Today Provider Directory 2019 - 4
HRO Today Provider Directory 2019 - 5
HRO Today Provider Directory 2019 - 6
HRO Today Provider Directory 2019 - 7
HRO Today Provider Directory 2019 - 8
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HRO Today Provider Directory 2019 - 15
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