HRO Today RPO Provider Directory 2018 - 29

Talent Acquisition
3. Automation. Bots have enabled process automation
in several ways, including pulling of candidates
from social media platforms; screening candidates;
identification and ranking of candidates; reviewing
video profiles and assessments; and giving instant
feedback to candidates.
4. Use of AI. Artificial intelligence can aid in the
sourcing of passive and active candidates and the
measurement of likely candidate success.
5. Multi-functionality. In addition
to applicant tracking system
(ATS) functionality, platforms
increasingly incorporate
customer relationship
management tools
and/or vendor
management systems.
The focus on these
five improvement
areas is only
intensifying in
2018 as RPO service
partners compete
to offer the next
best thing in HR
technology. Other tech
tools offered by RPO
partners include:
* Onboarding tools. RPO partners often offer
onboarding tools to provide candidates with a better
hiring experience and keep them engaged following
the job offer. Tools enable personalization of content
for candidates via 0 and text message; access to online
activities, courses, and content; and checklists for the
first day.
HR practitioners
should expect platforms
and tools tailored
to industry sectors,
geographic regions,
and target audiences.
* Video interviewing tools.
Today's tools, with both live and
on-demand capabilities, can decrease
the length of the hiring process and reduce
the cost of bringing in candidates in the early stages
of hiring. They are often mobile-enabled, branded to
an organization, and easily integrated with ATS and
recruitment platforms.
* Online game-based assessments (GBAs). A good
way to screen out candidates at an early stage while
shortening the length of the hiring process, GBAs can
also help organizations differentiate themselves in the
marketplace. GBAs are an engaging way to measure
candidate competencies and obtain job-relevant
insights while enabling fairer and more objective
selection decisions.
* Career site improvements. By leveraging
third-party recruitment marketing
platforms, RPO partners help
capture leads in the form
of candidates visiting
the career site; track
activity; give candidate
insights; enable
talent pooling of
best-fit candidates;
and develop
targeted/automated
marketing
campaigns to
particular groups of
candidates.
* Web crawler tools or
spiders. Essentially process
bots that trawl the Internet,
web crawler tools can provide an
edge in locating prospective candidates
in the job market. For example, a process bot can
search for phrases like " bored in my job, " flagging
candidates looking to change jobs before they formally
start their process.
While these tools have all revolutionized the talent
acquisition process, the really exciting part is that there
are probably other technologies just about to emerge
that will transform hiring even further!
Nikki Edwards is an HR outsourcing principal research analyst for
NelsonHall.
www.hrotoday.com
[29]
http://www.hrotoday.com

HRO Today RPO Provider Directory 2018

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