HRO Today September 2016 - 15
2016 Baker's Dozen: RPO
2016 Baker's Dozen: Recruitment
Process Outsourcing
By The Editors
HRO Today's Baker's Dozen rankings are based solely on feedback
from buyers of the rated services; the ratings are not based on
the opinion of the HRO Today staff. We collect feedback annually
through an online survey, which we distribute both directly to
buyers through our own mailing lists and indirectly by sending
service providers the link to send to their clients.
Once collected, response data are loaded into the HRO Today
database for analysis to score each provider that has a statistically
signifi cant sample. For this survey, we required 13 responses from
10 companies.
In order to determine an overall ranking, we analyze results across
three subcategories: service breadth, deal sizes, and quality.
Using a predetermined algorithm that weighs questions and
categories based on importance, we calculate scores in all three
subcategories as well as an overall score. The rankings are based
on those scores. The numbers presented in the tables represent
those calculated scores; we include them to demonstrate the
relative differences among the ranked service providers.
In addition to the annual review of players entering, exiting
and merging in the recognition marketplace, the 2016 Baker's
Dozen RPO Study had other changes over the 2015 study. The
fi rst area addressed was the addition of services to the scope of
Midsize Deal Leaders
1. Novotus
Website: www.novotus.com
Novotus, an Orion International Company, is a
recruitment process outsourcing (RPO) organization
equipped to solve talent acquisition needs-from a
single search, to project hiring, to a full outsourced
recruiting solution. Novotus partners with companies
of all sizes to build and execute customized recruiting
solutions. In January 2016, Novotus was acquired by
Orion International, the nation's largest Military Talent
fi rm, which specializes in the creation of programs that
allow organizations to attract, hire, develop, and retain
high quality military talent.
Services:
* End-to-end RPO
* Co-source RPO
* Project RPO
* Consulting via NovoCORE
* Contract recruiters
* Temp staffi ng
* Contingent staffi ng
* Sourcing and candidate research
* Employment branding and recruitment marketing
* Military talent programs
* Military recruiting and military staffi ng
Most important metrics:
* Time to submit
* Submittal-to-interview ratio
* Interview-to-hire ratio
* Time to fi ll
* Hiring manager satisfaction
* Recruiting cost ratio (RCR)
SEPTEMBER 2016 | www.hrotoday.com
[15]
services area of the study. There were two options added that
respondents could select if their provider offered management of
on-boarding processes and recruitment process analytics.
The second area of change focused on the technologies the
provider suppliers. Those technologies now include applicant
tracking system (ATS); candidate relationship management
(CRM); mobile recruiting; candidate attraction, and social media
outreach.
Other changes include the expansion of the reasons for
renegotiation of contracts and contract implementation
satisfaction. Of course, there were terminology updates
throughout the survey instrument.
For this survey, we reached out to more than 50 providers of
recruitment process outsourcing services. Several providers had
insuffi cient data to be considered and ranked, including People
Science, Manpower, Accolo, Hays, The Resource Connections and
KellyOCG, among others.
While we do not claim that our methodology is the only viable
ratings program available, we do vouch for its statistical validity.
We hope this ranking provides you some insight into your next
RFP process.
http://www.novotus.com
http://www.hrotoday.com
HRO Today September 2016
Table of Contents for the Digital Edition of HRO Today September 2016
HRO Today September 2016 - 1
HRO Today September 2016 - 2
HRO Today September 2016 - 3
HRO Today September 2016 - 4
HRO Today September 2016 - 5
HRO Today September 2016 - 6
HRO Today September 2016 - 7
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