Contents Cover Story Taking the Market by Storm The value of RPO continues to grow with gamechanging momentum among midsize deals. By Debbie Bolla Page 12 Talent Acquisition 15 2016 HRO Today's Baker's Dozen: Recruitment Process Outsourcing We rank the top midsize providers, enterprise providers, and healthcare providers based on customer satisfaction surveys. By The Editors 46 Better Together How organizations can align corporate responsibility efforts with employer brand in order to attract the right talent. By Debbie Bolla 49 Innovation Starts Here Elevate the hiring process with these hot tech products. By The Editors 52 Changing the Game How artificial intelligence can handle the mundane and free up recruiters to act more strategically. By Ian Cluroe 55 HR in the OR A new study takes a closer look at how staffing impacts profitability in hospitals. By The Editors 57 #Recruitment Incorporate hashtags to reach a broader network of job seekers. By Michelle Stedman 70 Contingent Labor 59 Holistic Talent Pools Organizations around the globe are seeing the value of managing all worker types under one approach. By Bill Hatton Relocation 62 78 Workforce Management 74 Turning Numbers Into Stories Learn about McKesson's datadriven approach, which informs and drives HR strategy. By Jorge Figueredo Focus on Fact Moving to the Next Level Four strategies organizations can leverage to better align global mobility with talent management. By Christa Elliott Payroll 66 A new study examines the impact engagement has on driving business outcomes. By Dr. Scott Mondore Departments 5 6 Take a Closer Look SaaS-based compensation solutions offer layers of valuable data that go way beyond just pay. By Aaron Hurst and Jayson Saba HRO Today Forum 68 CEO's Letter By Elliot Clark 8 Upside News from the world of work 10 Great Scot(land)! The 2016 HRO Today Forum EMEA heads to Edinburgh - a preview of must-see events. By Christa Elliott Amusing Job Seekers See how 2016 iTalent competition winner The Muse is revolutionizing online job search. By Marta Chmielowicz HRO Today Service and Technology Association Update By D. Zachary Misko 80 The Mercer Report Ensure employees experience success during open enrollment by improving communication. By Jacqueline Hill 82 Hot Topics A roundup of our top blog posts and tweets. By The Editors [4] Editor's Note By Debbie Bolla HRO TODAY MAGAZINE | SEPTEMBER 2016