HROT January/February 2014 - 20

Candidate Experience
Joining
Forces
Explore the power of integrating background screening with HR technology.
By Debbie Bolla
What HR executive doesn't want to streamline the hiring
process, maintain regulatory compliance, and elevate the
candidate experience? All do, of course, but it's a tall order.
One way to move toward those goals is to integrate the
background screening process with an applicant tracking
system (ATS) or human resources information system.
But not an overwhelming amount of organizations have
made the move to integration-only about one-third.
EmployeeScreenIQ's 2013 Survey Report finds that more
than half of respondents have an ATS, but only 21 percent
integrate it with their screening program. HireRight's 2013
Employment Screening Benchmarking Report found that
percent to be a bit more at 35. Both surveys indicate that
respondents planning to integrate are between 12 percent
(EmployeeScreenIQ) and 16 percent (HireRight).
This is pretty surprising since the value proposition is there.
Background screening is a critical step in the hiring process,
with more than 70 percent of organizations conducting
criminal checks, according to the Society of Human
Resources Management. Leveraging technology, like an
ATS, which houses candidate data, to eliminate steps, save
time and money, and ensure accuracy almost seems like a no
brainer.
[20]
HRO TODAY MAGAZINE
| JANUARY/FEBRUARY 2014
" Clients are increasingly viewing the integration between
background check vendors and their ATS as a must-have,
rather than a nice-to-have, " reports Tom Boyle, director
of product strategy and talent acquisition for SilkRoad, a
provider of end-to-end HR solutions. " Having an integrated
solution is critical for the candidate experience.
" Without integration, candidates may be asked to provide
their information multiple times, which can increase their
frustration and lower their perception of the talent brand,
potentially causing them to drop off the application process.
Integrating background screening into an ATS makes for
a seamless candidate experience, where candidates can
authorize data collection within the ATS, which is then
passed directly to the background check vendor. "
The Benefits
Improves accuracy. Integration improves the accuracy of
information that is delivered. Let's not forget just a few
years ago the only option for collecting data for background
screening was on handwritten forms that were sent via
fax. This can be completely eliminated. " This technology
means that we get good reliable data the first time
around, resulting [in] faster start and fewer requests back
to the applicant to confirm data and provide additional
information, " explains Heidi Seaton, vice president of
operations and compliance for background screening
provider Orange Tree.

HROT January/February 2014

Table of Contents for the Digital Edition of HROT January/February 2014

HROT January/February 2014 - 1
HROT January/February 2014 - 2
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