HROT January/February 2014 - 44

Contingent Labor
As the size and use of temporary labor has evolved, so
have the capabilities of a VMS. The tools have come along
way since their inception. " It was somewhat tactical,
automation of an administrative process. Now when you
look at vendor management systems, they really are endto-end
software for services, " clarifies McAteer.
Mobile capabilities. The use of VMS on mobile devices has
been a central area of growth. " I think it's been happening
the past 12 months, and I think the next 12 months will
kind of complete what I would have considered a two-year
cycle where we're seeing that shift of the majority of users
being on desktop to the users now utilizing a mobile device
for much of this activity, whether it's a smart phone, tablet,
or such, " shares Jackson.
Business intelligence and analytics can be accessed on
a mobile device, anywhere, anytime. Plus something as
simple as GPS is heightened through a VMS with mobile
capabilities. As Jackson explains, if a temp worker has
a new assignment, they have access to directions to the
location easily through their device.
Ease of use. The transformation of a VMS into an easyto-navigate
system and interface has been an identifiable
difference since the early days. " I would say that .... the
biggest change that I've seen has been ease of use, the
intuitiveness of the tool, and how it's tuned to the job that
the people are trying to accomplish, " says Teradata's Smith.
When looking to hire a temporary worker or managed a
fixed-fee engagement, Smith says even someone with very
little training can easily navigate the system.
Today's VMS technology caters to the hiring or engaging
manager trying to reach external resources, says Srinivasan.
Advances in the industry have simplified the process,
making it easy for hiring managers to complete their tasks.
" For example, in our technology we support a twoclick
requisition process, " says Srinivasan. " So the hiring
manager comes in, [and] in two clicks they have defined
their business need and they are out of the system. "
Reporting and analytics. As the technology itself increases,
the reporting and analysis capabilities increase as well.
" Vendor management tools today can provide a quick
[44]
HRO TODAY MAGAZINE
| JANUARY/FEBRUARY 2014
" The biggest change that I've
seen has been ease of use, the
intuitiveness of the tool, and how
it's tuned to the job that the people
are trying to accomplish. "
-Rich Smith, Sr.
Consultant, Teradata
snapshot in real time of exactly what's happening within a
business unit at a company in terms of contingent labor, or
throughout the enterprise, " states McAteer.
The new robust reporting is leading toward strategy and
away from strictly administrative information. Srinivasan
explains, " [Now] we are more of a decision support system
than just a transactional reporting system. With decision
support we are able to take the raw data and highlight the
key outliers, the other anomalies that you see, the trends,
and go from data to information and use that to actually
drive business performance. "
Integration. Another clear improvement is integration.
Global organizations often have disparate systems for
workforce management, and now those systems can
work seamlessly with VMSs. " Companies invest in many
enterprise solutions and over the years VMS systems have
simplified that integration process, " says Srinivasan. " Today
a VMS system ends up complementing your existing IT
investment. "
The need for a VMS becomes clear in the ever-changing
business world that is 2014. As the VMS industry keeps
moving forward, the tools and dashboard have organically
improved. With the developments of VMS's progressing
steadily year after year, it only seems natural that the
capabilities will continue to increase.

HROT January/February 2014

Table of Contents for the Digital Edition of HROT January/February 2014

HROT January/February 2014 - 1
HROT January/February 2014 - 2
HROT January/February 2014 - 3
HROT January/February 2014 - 4
HROT January/February 2014 - 5
HROT January/February 2014 - 6
HROT January/February 2014 - 7
HROT January/February 2014 - 8
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