learning leadership Leaders and decision makers develop their strengths; they are not born with them. BY BOB SIMS In the past, a business manager's job consisted Strong Leaders of maintaining order and directing employees in One of psychology's greatest contributions to the ways that adhered to the status quo. This enabled business world in recent years has been determining employees, managers and the business itself stay the characteristics of people who are acknowledged solvent and sometimes grow and expand, but times as being great leaders. Using tests, they've deter- have changed. mined the traits most commonly shared among successful leaders. Use the following list of char- Today's business environment makes it necessary acter traits to gain insight and to help develop your for business owners to expand the traditional notion managers' and supervisors' leadership skills. of management. The leaders you want running your bakery today need to teach and learn rather than Emotional stability: Good leaders must be able to just direct and give orders. They need to foresee tolerate frustration and stress. Overall, they must be the changes to come before they're in the midst of well-adjusted and have the psychological maturity to change. They need to possess strong ethics and work deal with any crises, unforseen obstacles, etc., they to build the bakery's brand and reputation. are required to face. 40 < APR 2015 | bakemag.comhttp://www.bakemag.com