bake - December 2020 - 6
management
Hiring at your
The finding and retaining of skilled labor is often cited by bakery
Depending on the size of your bakery, you may also need a
owners as their biggest business challenge. Not only do they
different type of person for a particular role. For instance, larger
have to factor in staff turnover, but competition for top talent
bakeries with higher outputs will need more specialized posi-
can be its own issue.
tions. Smaller bakeries might need more cross-functional roles,
That's why you should make the hiring process as efficient as
with employees filling in where needed.
possible. Online recruiting tools have become valuable to nearly
During the hiring process, you should be forthcoming about
every business, not just in the baking world. However, when it
what the role will entail, so candidates will know what they're
comes to positions that require unique skills, such as those in
getting into. You may require an early start time or long hours,
kitchens, recruiting sites can greatly help in finding those with
and not every candidate will be able to meet those require-
the right qualifications.
ments, so communication is important.
Marlene O'Connell, membership and development director for
These checkpoints can help get the right candidates in the
the Retail Bakers of America, says RBA members have used a
door, but the interview is critical to finding the right candidate.
variety of platforms for hiring, including larger recruiting sites
Working interviews, in which candidates are asked to display
like Glassdoor, Indeed and ZipRecruiter; more food-specific sites
their skillset, give you the chance to see if their style matches
like Poached Jobs; and LinkedIn for management-level positions.
what you're looking for. If you're looking to hire a cake decorator,
Additionally, colleges and culinary schools have job boards
cake decorating should be part of the interview. The same goes
where bakeries can find new talent. While these individuals
might not have the experience you're looking for, they will have
plenty of potential.
for pastry chefs or cooks.
Face-to-face interviews also provide a wealth of answers
about current knowledge, capacity for learning and personality.
To avoid unqualified candidates, make a list of personality
As a bakery owner, you should seek out those who not only have
traits that work well for each position, as well as what tasks will
established their skills but show an eagerness to learn more on
be required. If you're an established bakery, what has worked
the job.
well in the past? If you're newly hiring, what type of person
These people will pay off in the long run, helping to bring in
customers and grow your bakery.
©ROSSANDHELEN - STOCK.ADOBE.COM
would be best for your business culture?
06 < NOV-DEC 2020 | bakemag.com
http://www.bakemag.com
bake - December 2020
Table of Contents for the Digital Edition of bake - December 2020
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