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T H E B U S I N E S S O F R E TA I L FO O D S E RV I C E

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Snacking
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Chicken wings

Grab-and-go
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Halal foods

Next-level
foodservice

JANUARY 2017 / ISSUE NO. 1

Hoff's Bakery continues
success in bigger,
better facility

JUNE 2017 / ISSUE NO. 6

By Ryan Atkinson

Hoff's was operating out of a 30,000
square-foot facility in Medford, where
it found difficulties producing its cakes,
squares, mini pastries and more for its
growing number of customers. So a deal
was struck to move to nearby Malden -
also a suburb of Boston - where Hoff's
purchased and renovated a 100,000
square-foot facility to the tune of nearly $20 million. The move was made in
March of 2016.
It was, as one would expect, a muchdiscussed and extensively researched
move that has left the company with
room to more efficiently operate.

Equipment:

Product Category Spotlight:

Getting the most from
your ovens

R&D:

Insight Insider:

H

the business began in 1983 in Medford,
MA, it has steadily increased its reach
and production, enough so that it found
itself in need of more space.

By John Unrein

n Austin, Texas, where Whole Foods
Market was born 37 years ago, a pair
of retail foodservice operators wage
war over the lucrative battleground of

I

health-focused, grab-and-go prepared
meals and desserts sold to consumers
at retail stores and supermarket kiosks
across the country.

Hoff's was moving to a facility that
would provide more than three times
the amount of floor space. That kind of
increase in space makes it easier to increase efficiency.

But that increased square footage also
presents problems. "Now that we have
three times the space, we wanted to
make sure we weren't double-handling
ingredients or finished goods due to layout," Frattura says.

HOFF'S MOVED INTO A RENOVATED 100,000 SQUARE-FOOT FACILITY IN MALDEN, MA, IN MARCH OF 2016.
PHOTO: HOFF'S BAKERY

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Founded in 2010, Snap Kitchen has exploded to 45 locations: seven in Austin,
12 in Dallas-Fort Worth, 12 in Houston,
seven in Chicago and seven in Philadelphia. They also have locations inside select Whole Foods Market stores.

For instance, each Snap Kitchen dessert is 300 calories or less, and prices
range from $2.49 (brownie or coconut macaroons) to $3.99 (key lime
pie, strawberry cheesecake or chia
date pudding). Priced at $2.99 apiece,
chocolate chip cookies and chocolate
mousse round out the desserts.

SLOW-ROASTED BRISKET TACOS FROM SNAP KITCHEN CONTAIN JUST 380 CALORIES AND SELL FOR $10.49.
PHOTO CREDIT: SNAP KITCHEN

The entrée choices at Snap Kitchen are
more adventurous. One favorite is Bison
Quinoa Hash; a small bowl of this glutenfree meal sells for $8.49 and contains 320
calories. Claire Siegel, Snap Kitchen's

commissary INSIDER

JANUARY 2017 * 1

*

so

Both My Fit Foods and Snap Kitchen
specialize in "healthy" prepared graband-go meals, and sweets are integral to
the menu. For desserts, the focus is on
calorie counting.

"There was a considerable amount of
thought and planning that went into designing the layout of our new facility,"
says Nicolle Frattura, senior sales and
marketing planner for Hoff's. "The overall goal was to ensure that it allowed us
to move product through the facility as
efficiently as possible."

JENNY MAHONEY
DELI DIRECTOR
KOWALSKI'S MARKETS, WOODBURY,
MN

in

Founded in 2006, Austin-based My Fit
Foods operates food commissaries that
supply 12 locations in Dallas-Fort Worth,
five in Austin, two in Oklahoma, eight
in Southern California, and three in Arizona. H-E-B and Target also carry My Fit
Foods products at certain Texas stores.
My Fit Foods had expanded into Chicago, but that ended in October 2016 when
Austin-based archrival Snap Kitchen declared victory in the Windy City once My
Fit Foods closed its last Chicago store.

Can grab-and-go be
healthy, too?

Planning the space
off's Bakery has been active with
in-store bakeries, retail foodservice, foodservice and co-packaging for more than three decades. Since

Bound salads get a boost
Trump and FDA menu

Food Safety:

Allergen management

Atk

TYLES

Research & Development

Is organic worth it?

Insight Insider:

Top 5 trends
for 2017

Can grab-and-go be
healthy, too?

Product Spotlight

The artisan challenge

n

LIFES

Equipment

Pizza production

Food Safety

Five sanitation tips for 2017

Rya

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Insight Insider
Insight Insider

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feel satisfied," says Craig Tokusato, who
helps lead marketing efforts. "If they eat

Product

JUST DESSERTS' MANAGEMENT TEAM HELPS PUSH THE COMPANY THROUGH RECENT EXPANSION.
PHOTO CREDIT: RUDY MEYERS PHOTOGRAPHY

Now, retail accounts for nearly 20 percent of LSG's business in North America
- enough that the company advertises
itself with the line 'More than just airline catering.'
"We truly see the growth continuing,"
says Michael Norris, who joined LSG
with the Norris Food Services acquisition and serves as the company's
vice-president of retail for North
America. "As you see more and more
of the large retailers acquiring smaller
businesses, being able to partner with
different types of businesses such as
commissaries or bakeries, trying to
build their own distribution networks,
we really see it moving more towards
fresh every day and getting away from
more of the frozen or shelf-stable type
of products."

The No Regrets initiative also includes
a growing line of single-serve treats
and brownie, blondie, muffin and coffee cake bites, noted Michael Mendes,
CEO and managing partner of Just Desserts. In addition to providing portion
and calorie control, the snackable bites
allow the business to broaden its demographic base by attracting millennials,
grab-and-go consumers and younger,
smaller families. The bites also serve
as an alternative to its full-sized cakes,
which traditionally skew toward a more
mature, affluent audience.

Imported
cheeses

And a growing portion of LSG's North
American business is centered in retail
foodservice. The company, headquartered in the US in Irving, TX, began
ramping up its retail business in the late
2000s, culminating in the November
2011 acquisition of Norris Food Services, which partnered with 7-Eleven from
its Long Island headquarters.

Fully

The company - properly named LSG
Lufthansa Service Holding AG and a
subsidiary of Deutsche Lufthansa AG -
is the world's leading supplier of airline
catering and in-flight services, partner-

Equipment with
Fllexibility
depositors

f the future of commissaries and retail partners is trending in the favor
of larger, more well-versed companies, LSG Sky Chefs appears to be
primed to take advantage.

I

Insider

by Ryan Atkinson

05 PM
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7/5/2016

LSG Sky Chefs makes
its mark at retail

2016

"No Regrets" - as in "having your cake
and eating it, too" - is the name of the
campaign, which has multiple faucets
to it. From bite-size portioning to organic and vegan product expantion, No
Regrets is the result of the company's
growth and investment in new equipment and ideas. Just Desserts bakes
from scratch using familiar ingredients, such as butter, whole eggs, cream
cheese, real carrots for carrot cake, and
chocolate - up to 20 percent chocolate
- in some of its top-selling products.

JULY

eating dessert. But for Just Desserts,
"guiltless" desserts aren't in its DNA.
After more than four decades, the San

*

uilt. Maybe it's basic instinct or
just a quirk of human nature for
some people when it comes to

INSIDER

G

commissary

By Dan Malovany

ing with more than 300 airlines across
209 airports and producing more than
600 million meals a year.

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Just Desserts gets it
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Insight Insider:

Insight

R&D

Sanitation practices

Equipment

Labeling systems

Francisco-based company remains focused on pure indulgence through its
modern interpretations of classic American desserts. Yet for those who feel a
bit of remorse after giving into temptation, the company may have stumbled
onto the next best thing.

Mrs. Gerry's
vs.
Safety
Food
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containers
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MARCH 2017 / ISSUE NO. 3

10
16
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Product Category Spotlight

Pan, rack washers

Product Category Spotlight

Breakfast burritos

Insight Insider:

By Ryan

Savory
pastries

Insight Insider

Just Desserts

Changing
dietary
concerns

Insider:
Insight
y's builds
w
Mrs. Gerr
to grow
room

Dorothy
Lane
Markets'
Jennifer
Clark talks
breakfast

Strategic moves
TWO OF THE 10 FACILITIES UTILIZED BY LSG SKY CHEFS FOR RETAIL HANDLE PAR-BAKED ITEMS.
PHOTO: 7-ELEVEN

LSG Sky Chefs' foray into the retail
world isn't necessarily breaking news.

AUGUST 2017 / ISSUE NO. 8

commissary INSIDER

*

commissary INSIDER

MARCH 2017 * 1

*

APRIL 2017 * 1

Bo

13 oth
63

2018 Media Guide Now Available:
www.sosland.com/instoremagadvertising
The best print + digital resource for the latest trends, consumer
insights and supplier news.
Contact us now to ensure your marketing message is reaching the
largest audience in the retail foodservice industry.
John Sonderegger, jsonderegger@sosland.com
Troy Ashby, tashby@sosland.com

816.756.1000
4801 Main Street, Suite 650, Kansas City, MO 64112


http://www.sosland.com/instoremagadvertising

Table of Contents for the Digital Edition of instore - September 2017

instore -- September 2017
Editor's Note - The best tacos in town
CONTENTS
SPOTLIGHT - By the numbers: Sandwiches
Specialty Insights - Consider: The new Gouda
Cover story - Hispanic flavor
Commissary Insider - September 2017
Insight Insider: Bringing artisan to scale
Product Category Spotlight: The donut evolution
Operations PHO alternatives come to forefront
News - Need to know
Retail evolution - Ecommerce rising
Software solutions - Menu manager
Merchandising - On display: Tailgating season
Product trends - First to market
Product showcase
instore - September 2017 - instore -- September 2017
instore - September 2017 - 2
instore - September 2017 - Editor's Note - The best tacos in town
instore - September 2017 - 4
instore - September 2017 - Editor's Note - The best tacos in town
instore - September 2017 - 4
instore - September 2017 - 5
instore - September 2017 - CONTENTS
instore - September 2017 - 7
instore - September 2017 - SPOTLIGHT - By the numbers: Sandwiches
instore - September 2017 - 9
instore - September 2017 - Specialty Insights - Consider: The new Gouda
instore - September 2017 - 11
instore - September 2017 - Cover story - Hispanic flavor
instore - September 2017 - 13
instore - September 2017 - 14
instore - September 2017 - 15
instore - September 2017 - 16
instore - September 2017 - 17
instore - September 2017 - 18
instore - September 2017 - Insight Insider: Bringing artisan to scale
instore - September 2017 - com - 2
instore - September 2017 - com - 3
instore - September 2017 - com - 4
instore - September 2017 - com - 5
instore - September 2017 - Product Category Spotlight: The donut evolution
instore - September 2017 - com - 7
instore - September 2017 - com - 8
instore - September 2017 - com - 9
instore - September 2017 - Operations PHO alternatives come to forefront
instore - September 2017 - com - 11
instore - September 2017 - com - 12
instore - September 2017 - com - 13
instore - September 2017 - com - 14
instore - September 2017 - com - 15
instore - September 2017 - com - 16
instore - September 2017 - News - Need to know
instore - September 2017 - Retail evolution - Ecommerce rising
instore - September 2017 - 21
instore - September 2017 - 22
instore - September 2017 - 23
instore - September 2017 - 24
instore - September 2017 - 25
instore - September 2017 - 26
instore - September 2017 - 27
instore - September 2017 - Software solutions - Menu manager
instore - September 2017 - 29
instore - September 2017 - Merchandising - On display: Tailgating season
instore - September 2017 - 31
instore - September 2017 - Product trends - First to market
instore - September 2017 - Product showcase
instore - September 2017 - 34
instore - September 2017 - 35
instore - September 2017 - 36
https://www.nxtbook.com/sosland/isb/2018_12_01
http://digital.instoremag.net/sosland/isb/2018_11_01
http://digital.instoremag.net/sosland/isb/2018_10_01
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