Meat+Poultry - December 2016 - 50

I N - P L A N T O P E R AT I O N S

volume and accuracy system managed by
leadership ensures personnel proficiency.
"Arrowsight maintains full time trainers and
QA personnel as well, and in the case of
animal welfare, maintains Professional Animal
Auditor Certification Organization (PAACO)
certification of key management personnel,"
Moshier adds.

THE DIFFERENCE

50

the camera feeds, but not the cameras or
servers. Engineering teams and information
technology personnel are the only individuals
with access to cameras and servers. "In
addition, we have large monitor screens set up
at our office that display video from different
plants throughout the day," Jenkins says. "Our
policy is to maintain video for five days."
Cargill's approach is similar. Those that
oversee animal welfare and the management
in facilities have access, as well as corporate
access for operations, food safety quality
and regulatory (FSQR) and the corporate
animal welfare team. Cargill stores its video
on dedicated DVRs, that are protected by
dedicated firewalls. "Arrowsight has the ability
to control access based on security level,
dedicated computer access and password
approval," Siemens says.
An effective and productive audit requires
the auditor possess and maintain the requisite
skills needed for client satisfaction. Arrowsight
follows rigorous standards for placing the
right auditor in the right position and situation.
"There is an 'art' to selecting, training and
managing an extremely effective 24/7 auditing
team," Moshier says. "Arrowsight hires, trains
and assigns specific skill sets to the specific
needs and requirements of clients."
Arrowsight's hiring process includes
background and training protocols for each
auditor and uses quality control processes for
all auditors on a daily, weekly and monthly
basis. Proprietary software analytics and a

MEAT+ POULTRY | 12.16 | www.meatpoultry.com

Neville Simpson

Video cameras used to
monitor and measure
food safety practices have
become commonplace
in plants operated by
some of the industry's
largest companies.

Having cameras set up in a facility is nothing
new to the industry, but just having cameras
in the facility is not enough. It's the additional
services that make RVA useful. Grandin's
experience in the industry reinforces the need
for outside auditing. She describes a situation
she saw in the early 1990s in which a TV in the
manager's office monitored pig stunning.
"It worked great for around three months
and then it broke and the novelty wore off,"
she says. "Then I saw a number of other
plants...they had cameras, but they never
looked at them. I saw that pattern happen over
and over again."
Jenkins agrees and reiterates the
importance of third-party auditors sending
alerts on a daily basis and continual
auditing during operation. To make sure
the analyses and reports fit into what JBS is
looking for, Arrowsight sends alerts based
on parameters that JBS sets up with the
company. "Importantly, Arrowsight serves as
an independent third party, removing internal
biases and providing enhanced confidence
to customers and internal personnel charged
with food safety and animal handling
responsibilities," she adds.
"It is not just about having cameras
that changes culture, it's the independent
information that is generated by Arrowsight
and how it is presented, utilized and
continually improved upon, and making sure
that improvement is maintained that makes the
difference," Siemens says. "Arrowsight gives
us the ability to take independent, real time
information from the video and do something
with it from a communication, education,
reward and improvement standpoint that
cannot be done with cameras alone. They
also do it from a third party presence that
gives our program the extra level of credibility
appreciated by our suppliers, customers,
supporters and critics."
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