Multivac, Investing in Support -- July 2020 - 2

solutions, as well as customized application
training, the maintenance of your machines or
adapting your existing packaging equipment to
new tasks and market requirements."
es s arajas, Materials Specialist at Tyson
Foods' Houston-based lunch meats plant, has
been working with MULTIVAC equipment since
he joined the company in
. At the time he
started at the plant, there were already six or
seven MULTIVAC machines in operation. Now
the plant runs the R
,R
thermoformer
and T
traysealing machines to package its
vacuum-sealed lunch meat products.
When and if there are any issues with the
MULTIVAC equipment, arajas contacts his
account representative first. "We know we
can always depend on MULTIVAC if equipment
problems arise," he says.

"ALL OF OUR EQUIPMENT IS
SOLD WITH FIELD SERVICE
INSTALLATION INCLUDED
IN THE CONTRACT."
DAVID SARAZEN

Multivac_June20_v1.indd 2

When it comes to running a production and
packaging line in a lunch meat plant such as
Tyson's, it's crucial to partner with reliable
companies like MULTIVAC, arajas says. "It keeps
us going and our downtime as li le as possible,"
he adds.
While keeping production lines running
definitely saves time, arajas says he believes it
can also save the company money. "We simply
could not operate without the support we get
from MULTIVAC," he says.

In the field

" ur worldwide MULTIVAC service network
provides you with comprehensive services
from preventive and reactive service work to
individually tailored modernization measures,
including service work in emergencies," Marker
says.
When it comes to service and support, MULTIVAC
US o ers a full range of solutions starting with its
team of technicians working in the field.
The company employs more than field
technicians around the United States that report
to four regional offices. The offices are based
in Whippany, New ersey Charlo e, North
Carolina Tustin, California and ansas City,
Missouri. There soon will be an additional fi h

6/29/2020 9:25:36 AM
Multivac, Investing in Support -- July 2020

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