Multivac - Increasing Processing IQ - November 2022 - 2

when the prospect of a global pandemic
became a reality.
" If anything came out of COVID-19 that was
good, this product aced it, " he said.
Quality packaging is critically important to
Freshly, a leading meal delivery company.
said the company made the switch after using
another supplier's packaging machines that
proved to be problematic after only about one
year of service. Those headaches resulted in
him seeking a better packaging solution.
" My big thing was preventative maintenance, "
he said. " My question to MULTIVAC was, 'how
are we going to service this?'. "
Barron said the initial purchase of the three
machines didn't include the Smart Services
offering, but it was an option that made sense
Because visitors were not allowed in its plant
to minimize exposure to its workers, Freshly
began using a Smart Log Analyzer to provide
data about the machines' performance and
scouring that data with MULTIVAC experts.
One example of a situation that arose was
when a tray-sealing issue was identified before
it became a packaging quality problem. The
system's Smart Analyzer notified Barron and
his team that a problem was developing.
" That was a big, big help to us because we
were able to plan for the needed correction
on a Saturday or Sunday and not in the middle
of a production run. One incident like that can
pay back the entire investment. "
The Smart Services program also provides operMULTIVAC's
Smart Log Analyzer

Multivac - Increasing Processing IQ - November 2022

Table of Contents for the Digital Edition of Multivac - Increasing Processing IQ - November 2022