Building Management Hawaii April/May - (Page 30)

On Site Saving Staff Invest in your property’s most valuable resource—its people. As association managers, we know that maintaining a property is more complex than just mowing the grass and cleaning the community building. With today’s emphasis on energy-efficient products, building management has become much more sophisticated—from water pump retrofits and lighting systems to computerized irrigation and security systems. Although these new products can simplify, and certainly ease maintenance costs, they require qualified and well-trained staff to maintain and operate them. In a recent On Site article (December 2012), my colleague At BMH, we know that managing property in Hawaii isn’t easy. For that reason, we’ve donated this page to you! We invite you, and your peers, to use this page as a forum to address common problems and share insights—helping you do your job even better. In this issue, we call on the expertise of Thomas Lonigro, ARM®, the resident manager of Kaiulani of Princeville. The IREM® Hawaii Chapter recently awarded Lonigro with the 2012 Residential Building of the Year Award (low-rise, under 100 units). Reggie Eubanks of 1717 Ala Wai highlighted the importance of “internal maintenance” by establishing proper maintenance programs. He noted that a good maintenance program, whether internal or external, equates to longterm savings. This philosophy holds true Training programs reduce employee turnover. with human assets as well. Establishing and maintaining a constructive training program—whether internal or external, small or large—ensures a productive and efficient work environment. HAWAII’S #1 SOURCE FOR AIR CONDITIONING VENTILATION INSULATION LOW PRICES – FREE OAHU DELIVERY – HUGE INVENTORY Although the exterior maintenance is what residents notice most, the majority of residents are indifferent to the internal day-to-day operations— that is until the toilets stop flushing. As managers, we are all too familiar with the complexities of our facilities and understand that without skilled and well-trained staff members, the miles of plumbing, large mechanical machinery and complicated electronics tucked away behind the scenes could quickly turn into a budget-busting nightmare. Although hiring the most qualified personnel is everyone’s goal, it’s not always easy. Even an experienced Commercial ~ Industrial Cooling & Boiler Systems Management Featuring UVOX® II Proven, Guaranteed Non-Chemical Cooling Water Treatment Since 1981 Visit our showroom at: Email: 2225 Hoonee Place • Honolulu, Hawaii 96819 Grant Tolentino District Manager 808-351-1746 (808) 841-7400 • (FAX) 841-7222 30 April - May 2013 BMH

Table of Contents for the Digital Edition of Building Management Hawaii April/May

Lifts: Elevators & Escalators
Service Providers Leverage Cutting-Edge Technology
Time To Modernize?
Ready To Switch Gears?
Concrete: Restoration & Repairs
When To Test For Lead
3 Steps For A Solid Spalling Job
Deep Secrets
Phase The Work
Concrete Restoration
Tips On How To Reduce Spalling On Newer Buildings
The Difference Between Repair & Restoration
Equipment Breakdown Insurance
High-rise Hotspot
Toolbox Talk: How to choose the correct ladder for the job.
Industry News and Movers & Shakers
On Site: Saving Staff

Building Management Hawaii April/May