London Inc. Summer 2022 - 17

delayed bachelorette parties and guys' weekends were back
on the calendar, demand soared. " One of the biggest sales
channels this summer has been driving folks around on
things like winery or brewery tours, " Clark explains. " Ditto
for day trips to Grand Bend or Port Stanley. We're doing that
all the time now. "
Part of their success in London, says Clark, has been an
adaptive approach to staffing. They've diverged from an
independent contractor model in favour of hiring full- and
part-time drivers, with much of their
services being offered in the company
fleet, which currently consists of eight
minivans and mini-buses.
" We actually started off with having
Looking ahead, Clark sees opportunities to expand
his franchise business, especially regionally, as smaller
transportation operators find opportunities. Greyhound's
retreat from Ontario - taking with them many route
exclusivity deals - has left a wide-open lane for companies
like Driverseat. In Owen Sound, for example, the local
Driverseat franchise has an agreement with Grey County to
operate an inter-community transit service, picking up a lot
of what Greyhound left behind, Clark says.
independent contractors, but we found
that once we started getting busier it
was a little hard to manage, " Clark says.
Now, they work with three full-time drivers and around 15
part-timers. Many, he says, are semi-retired - folks who like
driving, don't want the hassle of dealing with apps and want
a side job that " pays for their golf or their trips. "
" The dynamic of the people that work with us is really
interesting, " Clark says. " It's fun. We have a really, really
strong team. "
" THE DYNAMIC OF THE PEOPLE THAT
WORK WITH US IS REALLY INTERESTING.
IT'S FUN. WE HAVE A REALLY, REALLY
STRONG TEAM " -Glenn Clark
And as customer needs evolve (and as gas prices alter
our transportation habits), Clark believes customers will
continue to look to professional driver services - and will
keep finding new ways to leverage their skillset.
" Quite often, people will tell us what they're looking for, "
he says. " We're going to be so creative over the next number
of years. "
KIERAN DELAMONT
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SUMMER 2022 | londonincmagazine.ca | 17
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London Inc. Summer 2022

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