Recommend March 2014 - (Page 10)
MLT Vacations offers itineraries to destinations around the world, including La Paz, Mexico.
Agents Benefit With MLT Vacations
deserae del campo
President of MLT Vacations, John Caldwell, says there are two
reasons why travel agents will ﬁnd added value when they book
vacation packages for their clients through the tour operator: its
relationship with Delta Air Lines for one, and its commitment to
delivering superior sales and service, for another.
"As a wholly-owned subsidiary of Delta, MLT Vacations can
offer its travel agent partners customized quality vacation
packages with the lowest available airfares and discounted hotel
rates at thousands of top hotels and resorts worldwide," he says.
"MLT Vacations also offers exclusive pricing on all classes of
seating inventory, including ﬁrst class and BusinessElite, as well as
bonus Delta SkyMiles. And, SkyMiles customers can attain
Medallion status and award travel faster with MLT Vacations than
with any other tour operator."
MLT Vacations is made up of Delta Vacations (in partnership
with Air France Holidays and Alitalia Vacations), and Aeromexico
Vacations. To date, MLT Vacations offers more than 4,000 hotels
and resorts in over 250 destinations around the world.
"We are always working to enhance and reﬁne our destinations
and product strategy to meet the dynamic needs of our travel
agent partners and their clients," adds Caldwell. Broken down in
speciﬁc regions around the globe, MLT Vacations has added more
than 130 new hotels to its Europe offerings; 20 properties in the
Caribbean; and in Mexico and Latin America, the company added
more than 10 to their overall hotel portfolio.
In Mexico, for example, agents can now offer their clients
vacations in La Paz and Loreto. "These are stunning world-class
destinations with much to offer, from whale watching and golf to
sunbathing and spa treatments," says Caldwell. While in the
Caribbean, MLT Vacations recently added Samana in the
Dominican Republic as well as the island of Grenada, which
includes Sandals LaSource Resort and Spa, along with four other
top resorts to its overall portfolio for travel agents.
Along with its growing portfolio of hotels and destinations, MLT
Vacations is paying attention to today's travel trends by offering
agents more than just the average getaway for their clients.
"Another aspect of the trend toward more authentic vacation
experiences is a move away from traditional group tour buses,"
says Caldwell. "MLT Vacations recently added small group walking
tours in Rome. These tours are limited in size, conducted in
English and allow travelers to become truly immersed within a
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destination and to have richer experiences while on vacation.
And, with our primary tour partner, Globus, we offer river cruises
around the world including the Mekong River in Asia and the
Amazon River in South America." The strengthened relationship
with Globus will also give travel agents access to Avalon
Waterways' Mississippi River cruises, such as the 11-day
Chicago to St. Paul, MN, Fall Foliage Spectacular cruise, and the
12-day Nashville to New Orleans America's Heartland cruise.
Yet the biggest news for agents this year is the announcement
of its Delta Vacations Rewards-to-Go program. The program
allows travel agents to earn points on all ﬂight and hotel bookings of three nights or more, and in turn, travel agents can earn
one point from each $5 in booking revenue made. Each point
can then be redeemed when agents make their own travel plans;
bonus points are also provided when agents book one of Delta
Vacations' Gold, Silver or Bronze Preferred Pick Hotels.
Travel agents can also beneﬁt from MLT Vacations' strong
connection to Delta's information technology and service
resources. "Late last year, MLT Vacations launched a new
interactive Delta Vacations route-mapping tool for travel agents
that streamlines the planning process and allows them to better
serve their clients," says Caldwell.
Caldwell says travel agents can gain from working with MLT
not only with commissionable bookings but with all air and land
components to a client's vacation. "Our business development
managers are...agency focused and committed to delivering the
highest levels of customer service possible." He also commends
WorldAgent Direct, MLT Vacations' exclusive travel agent booking
portal, which contains the latest product and destination
information, and is available to travel agents 24/7.
"Travel agents need to align themselves with partners that
provide services and tools that empower them to better serve
their clients," he says. "From [a tour operator] perspective, this
means that travel agents should work with tour operators that
add material value by providing robust and reliable technology,
dynamic and customizable marketing tools, and unique
educational opportunities that provide relevant, actionable
information that helps travel agents grow their businesses." ●
MLT Vacations: (800) 727-1111; mltvacations.com or worldagentdirect.com
2/19/14 2:10 PM
Table of Contents for the Digital Edition of Recommend March 2014
Hotel Desk: ME by Melia
Tour Talk: MLT Vacations
The All-Inclusive Rundown
Iberostar's Rose Hall Resorts, Jamaica
RIU Palace Mexico
What's New in Cancun & Riviera Maya
Great Britain Travel Planner
Cosmopolitan South Africa
Riveting Rhode Island
Okinawa: To Visit is to Love It
Un-Cruise Adventures' S.S. Legacy
Recommend March 2014