Recommend March 2014 - (Page 17)
at RIU Palace Mexico.
Access to six hotels, 10 onsite restaurants and bars, an endless
array of activities and a white-sand stretch of Caribbean coastline
are just a few of the perks your clients will experience when staying at the recently renovated RIU Palace Mexico in Riviera Maya's
Playa del Carmen. The 24-hour complimentary room service and
hand-delivered beachside cocktails don't hurt, either.
Half of RIU Hotels & Resorts' North American properties are in
Mexico, so it's no surprise that Mexico properties are getting the
royal treatment with a $20 million renovation at the RIU Palace
Mexico and a $27 million renovation at the RIU Yucatan-all part of
a $520 million worldwide project over the past two years.
We experienced the changes ﬁrst-hand at the 434-room RIU
Palace Mexico, part of the company's exclusive Palace hotel line,
where the hotel switched up its dining offerings with new restaurants
and a modern take on its colonial exterior.
"We kept the building from the outside as it was before, but we
redid all of the common areas with a fresh, modern style that we
are going to implement on all of our renovations in Mexico and the
Caribbean," says Timo Wittkopf, sales manager, Riviera Maya, RIU
Hotels & Resorts.
"We redid the pool area, which was a major change because we
actually changed the location of the pool. And we made sure we
still had a variety of restaurants and bars available for our guests, to
have the all-inclusive concept for guests to be able to enjoy every
aspect," he adds.
The new pool area is now closer to the beach, with green space
ﬁlling in the old location, making that area the perfect spot for a
wedding ceremony. On the culinary front, the renovations touched
the buffet restaurant, Don Julian; the Palace-speciﬁc fusion eatery,
Krystal; and the Japanese restaurant, Miyagi. Newcomers include
the Mexican restaurant, La Bodega; the Italian restaurant, La Dolce
Vita; and Guacamole Steakhouse. The a la carte restaurants offer
two nightly seating times and require reservations, so recommend
your clients reserve a time when they arrive at the hotel.
"The feedback that we have gotten so far on the renovations is
completely positive," Wittkopf says. "People are very happy with
the changes that we've made and with the modern style. What they
like about this property here is the food we offer, not only at the a la
carte restaurants, but also at the main restaurant. We did a major
S E P T E M B E R 2 0 13
effort after the renovation to enhance this concept at the buffet and
people are happy about that."
A common perk at all-inclusive resorts like the RIU Palace Mexico
is the unlimited access guests have to the hotel's dining options,
as well as the bars inside and by the pool, which offer snacks
and drinks. Another perk here is the complimentary WiFi running
throughout the property (which works best in common areas) and
the 24-hour room service for those craving a late-night snack.
Guests have four room categories to choose from: guestroom,
suite, jr. suite, and jacuzzi suite. While none of the rooms offer
beach views (the beach is farther down), they do feature a balcony
or terrace, and the eight "creme de la creme" jacuzzi suites offer a
jacuzzi on their upper terrace with plenty of room to spread out in
privacy within a covered area with lounge chairs.
We spent our week in a jr. suite that featured a split-level lounge
area with a sofa and work table, a large hydromassage bathtub and
separate shower, and the standard all-inclusive amenities-liquor
dispensers offering shots of Jose Cuervo and Bacardi, and a minifridge packed with bottled water, soft drinks and beer, reﬁlled daily.
We had more than enough room to get cozy in our suite, with
tons of closet space for families (and the ladies who may have
packed too many pairs of shoes), and we enjoyed sitting on the
balcony facing the courtyard, with prime views of the evening
Guests staying at the RIU Palace Mexico and RIU Palace Riviera
Maya, which is within walking distance, have access to the other
four classic-level RIU hotels located in the Playacar resort area in
Playa del Carmen-RIU Yucatan, RIU Playacar, ClubHotel RIU
Tequila and RIU Lupita-although guests staying at the classiclevel hotels only have access to the other classic-level hotels.
The perks of being a Palace guest include hotel hopping at the
other RIU properties and indulging in their facilities, like the La
Piñata nightclub at the RIU Tequila, across the street from the RIU
Palace Mexico. So with six hotels set so close together, how do
guests choose which one to stay at? We asked Wittkopf what
differentiated the two Palace-line hotels, for example.
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Table of Contents for the Digital Edition of Recommend March 2014
Hotel Desk: ME by Melia
Tour Talk: MLT Vacations
The All-Inclusive Rundown
Iberostar's Rose Hall Resorts, Jamaica
RIU Palace Mexico
What's New in Cancun & Riviera Maya
Great Britain Travel Planner
Cosmopolitan South Africa
Riveting Rhode Island
Okinawa: To Visit is to Love It
Un-Cruise Adventures' S.S. Legacy
Recommend March 2014