Developments - September 2016 - 12

with these additional units, the resort now has 283 one-, two-, three- and four-bedroom villas just a short walk from the area's soft, sandy beaches. The Signature Collection villas feature luxury accommodations meticulously planned to deliver a superior vacation experience in an upscale environment. Signature Collection guests enjoy larger villas with amenities such as gourmet-style kitchens that include stainless steel appliances and granite countertops, home theatre entertainment and gaming systems, premium linens and décor, spa tubs with hydro-jets and exclusive VIP check-in services. Riverwalk Resort at Loon Mountain Opens Doors to First Guests & Owners RiverWalk Resort at Loon Mountain welcomed guests and owners for the first time, on Friday, June 17. With a backdrop of New Hampshire's White Mountains, Loon Mountain's South Peak, and the Pemigewasset River, every suite features sensational views. The resort features unique and grand amenities that include a state of the art game room, fitness center, a luxury owner's club and an indoor/outdoor pool with the only technology utilized in the United States that will transform the pool into an ice skating rink during the winter months. Additionally, the resort has an on-site restaurant, La Vista Italian Cuisine, as well as a commercial winery, Seven Birches Winery. In addition to the on-site restaurant and winery, the resort will also include a day spa, planned to open at a later date. Solstice North Day Spa will offer services to guests and owners that will include customized 12 - Developments arda.org massages, skincare, nail care and waxing. RiverWalk at Loon, LLC, is the resort development project started by accomplished resort developer, Dennis Ducharme of Lincoln, NH, and Hyannis, Cape Cod, MA. Ducharme is the president of InnSeason Resorts, a collection of vacation ownership resorts across New England known for their unique style of Yankee hospitality and luxury accommodations. RiverWalk Resort at Loon Mountain is a full-service, resort and fractional ownership hotel at Loon Mountain in Lincoln, New Hampshire. DAE China Welcomes New Affiliate in Beijing DAE China has announced a new affiliate resort in Beijing, The Valley Hotel and Resort, the latest to join DAE's exchange platform. Located within western Beijing's mountainous region and 40 minutes' drive from the city centre, The Valley Hotel and Resort offers a diverse range of luxurious suites, tents and villas. The resort surroundings make it the ideal destination for hiking, biking, yoga, Taiji, and swimming in the mountain hot springs, also offering a range of other facilities including equestrian, spas, and private cinemas. Withum Partners with Cloud Business Management Software NetSuite CPA firm WithumSmith+Brown, PC (Withum) Partners Tom Durkee and Lena Combs have become NetSuite Solution Providers. Durkee and Combs, who manage Withum's vacation ownership division, plan to immediately begin introducing resort clients to NetSuite's premier Enterprise Resource Planning (ERP) system and cloud-based business management software. Partnering with NetSuite allows Withum to expand upon its current accounting and consulting service offerings and meet the rising demand for cloud enterprise resource management and e-commerce solutions among its clients and prospective customers. With 15 offices and more than 700 employees, Withum will provide implementation, customization and support services for NetSuite's cloud business management suite to new and existing clients. Capital One Closes $100 Million Senior Warehouse Facility for Diamond Resorts International Capital One has closed a four-year $100 million senior warehouse facility for Diamond Resorts International; Diamond will use the facility to finance notes receivable generated from the sale of vacation ownership intervals from its resort properties. Diamond Resorts is one of the largest timeshare companies in the world, with 426 managed and affiliated vacation destinations in 35 countries. It is a regular issuer of timeshare-backed securities and is one of only two issuers to have received an AA rating from the rating agencies. Global Connections, Inc. Launches "Coolest Customer" Contest Just when summer was heating up and vacations were on the mind, Global Connections, Inc. (GCI), launched a "Coolest Customer" contest. Global Connections is giving Global Discovery Vacations (GDV) members a chance to win a remote control cooler. The coolers are exactly the same as the ones popularly in use at various GDV sales offices for more than a year. The cooler not only keeps 32 aluminum cans icy cold but also may be used to connect Bluetooth devices for all the music for a party. Plus, there is no reason to get up for that cold drink, thanks to the remote control. Members may now submit an original two-minute video proving they are GCI's Coolest Customer. The contest is open to http://www.arda.org

Table of Contents for the Digital Edition of Developments - September 2016

UP FRONT
FIRST WORD
AROUND THE INDUSTRY
TRUSTEE TALK
INTERNATIONAL BRIEF
RESEARCH
MEMBER MATTERS
SPECIAL HR SECTION: PART II
CUSTOMER CARE
CREATIVE RESALE STRATEGIES
FRONTLINE TACTICS
RENOVATIONS: “IF MONEY WERE NO ISSUE?”
WHERE DO THE DOLLARS GO?
HOAS AND THE NEW OVERTIME RULES
CAUTION ABOUT YOUR FINANCE OPTIONS
FOCUS ON: REPUTATION MANAGEMENT
FACES FROM THE FRONTLINES
MEMBERSHIP UPDATES
Developments - September 2016 - 1
Developments - September 2016 - Cover1
Developments - September 2016 - Cover2
Developments - September 2016 - 1
Developments - September 2016 - 2
Developments - September 2016 - 3
Developments - September 2016 - 4
Developments - September 2016 - 5
Developments - September 2016 - UP FRONT
Developments - September 2016 - 7
Developments - September 2016 - FIRST WORD
Developments - September 2016 - 9
Developments - September 2016 - AROUND THE INDUSTRY
Developments - September 2016 - 11
Developments - September 2016 - 12
Developments - September 2016 - 13
Developments - September 2016 - 14
Developments - September 2016 - 15
Developments - September 2016 - 16
Developments - September 2016 - 17
Developments - September 2016 - 18
Developments - September 2016 - 19
Developments - September 2016 - TRUSTEE TALK
Developments - September 2016 - 21
Developments - September 2016 - INTERNATIONAL BRIEF
Developments - September 2016 - 23
Developments - September 2016 - RESEARCH
Developments - September 2016 - 25
Developments - September 2016 - 26
Developments - September 2016 - 27
Developments - September 2016 - MEMBER MATTERS
Developments - September 2016 - 29
Developments - September 2016 - SPECIAL HR SECTION: PART II
Developments - September 2016 - 31
Developments - September 2016 - 32
Developments - September 2016 - 33
Developments - September 2016 - CUSTOMER CARE
Developments - September 2016 - 35
Developments - September 2016 - 36
Developments - September 2016 - 37
Developments - September 2016 - CREATIVE RESALE STRATEGIES
Developments - September 2016 - 39
Developments - September 2016 - 40
Developments - September 2016 - 41
Developments - September 2016 - FRONTLINE TACTICS
Developments - September 2016 - 43
Developments - September 2016 - 44
Developments - September 2016 - 45
Developments - September 2016 - 46
Developments - September 2016 - 47
Developments - September 2016 - RENOVATIONS: “IF MONEY WERE NO ISSUE?”
Developments - September 2016 - 49
Developments - September 2016 - 50
Developments - September 2016 - 51
Developments - September 2016 - WHERE DO THE DOLLARS GO?
Developments - September 2016 - 53
Developments - September 2016 - 54
Developments - September 2016 - 55
Developments - September 2016 - HOAS AND THE NEW OVERTIME RULES
Developments - September 2016 - 57
Developments - September 2016 - CAUTION ABOUT YOUR FINANCE OPTIONS
Developments - September 2016 - 59
Developments - September 2016 - FOCUS ON: REPUTATION MANAGEMENT
Developments - September 2016 - 61
Developments - September 2016 - FACES FROM THE FRONTLINES
Developments - September 2016 - 63
Developments - September 2016 - MEMBERSHIP UPDATES
Developments - September 2016 - 65
Developments - September 2016 - 66
Developments - September 2016 - 67
Developments - September 2016 - 68
Developments - September 2016 - 69
Developments - September 2016 - 70
Developments - September 2016 - 71
Developments - September 2016 - 72
Developments - September 2016 - Cover3
Developments - September 2016 - Cover4
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