Developments - July 2017 - 46

EDUCATION
to include oversight of the Construction
Accounting Group. In 2016, she became
director of accounting of the Owner
Services Department at WVO.
Nicholas C. Pestillo, RRP
Nicholas C. Pestillo has
spent the last 10 years in
the timeshare industry.
In his current role as
vice president of owner
support, he oversees the Holiday Inn Club
providing a flexible points-based travel
experience to over 130,000 club members.
He is also responsible for approximately
300,000 owners at 27 resorts nationwide.
His additional responsibilities include
owner communications, product development and marketing.
Prior to timeshare, Nicholas spent 12
years in theme parks and resort hospitality-working for both Walt Disney World
resorts and Universal Orlando, where he
held various positions in marketing and
resort services.
Kathleen Pighini, RRP
Kathy Pighini is vice president, financial reporting
for Marriott Vacations
Worldwide Corporation, a
global pure-play vacation
ownership company that offers a diverse
portfolio of quality products, programs and
management expertise with over 60 resorts.
She began her timeshare career in 2007
as the director of accounting policy for
Marriott Vacations Club International, a
subsidiary of Marriott International, Inc.,
and was heavily involved in the spin-off
of MVW from Marriott International in
2011. Since that time, Kathy has focused
her attention on oversight of the accounting policy and Securities and Exchange
Commission reporting functions for MVW.
She is an active member of ARDA's
Finance Committee and acts as co-chair
of the AICPA Revenue Recognition Task
Force. Kathy has represented ARDA and its
members in discussions with the Financial
Accounting Standards Board, as well as
the Securities and Exchange Commission

46 - Developments arda.org

on various technical accounting matters of
interest to the industry.
Maura L. Pratt, RRP
Maura L. Pratt is the resort
manager for the Ocean
Sands, a VSA Resort located
in Virginia Beach. There,
she supervises daily operations and develops her team for success.
She has more than five years of leadership
experience in timeshare-starting as a front
desk supervisor and then moving on to
the owner services department. For owner
services, she built and managed a team
that was responsible for ensuring owner
satisfaction and overseeing HOA relations.
Driven by her passion for the industry,
Maura is a proud participant in the ARDA
LEAPS program. This experience has
allowed her to contribute to a project
designed to bolster the appeal of the
timeshare industry to the next generation of
America's workforce.
Jennifer Redditt, RRP
Jennifer Redditt is manager,
Internet marketing for
Wyndham Extra Holidays,
a specialized provider of
rental vacation accommodations and part of Wyndham Vacation
Ownership. She develops the marketing
strategy for more than 60 eastern region
resorts and oversees the execution of
integrated marketing campaigns including
web/mobile site development, social media,
affiliate, and search marketing.
Jennifer's career began at Wyndham
Vacation Ownership (Fairfield Resorts)
in Internet Marketing in 2003. She took a
sabbatical 2007-2009 to teach international
marketing in Khabarovsk, Russia (Siberia).
She returned in 2009 to her current position
with Wyndham Extra Holidays.
While working at Wyndham, Jennifer
enrolled in the Ph.D. program at Rosen
College and is a member of Eta Sigma Delta
International Hospitality Management
Honor Society. Currently, her research
emphasis is on timeshare and the sharing
economy. She has published two reference

papers related to timeshares and is developing a rental case for the Timeshare Cases
Textbook.
Marcia Reed, RRP
Marcia Reed is manager,
quality assurance, document preparation, and
credit underwriting for
Disney Vacation Club
(DVC). In her 20+ year career with The
Walt Disney Company, she has served
in several leadership roles within Walt
Disney Parks and Resorts. At DVC, Marcia
has held the role of manager of member
services, where she led a team of over 300
Cast Members in a seven-day per week
call center operation that handled 1.5
million calls per year. In her current role,
Marcia leads teams across all sales channels
worldwide that are responsible for quality
assurance, credit underwriting, as well as
preparing, processing, and recording real
estate documents, and leading the inventory
management process for DVC.
She was recently awarded the Disney
Legacy Award for her exemplary performance and commitment to the traditions
and ideals established by Walt Disney.
In addition, Marcia and her family were
honored as the 2016 Disney VoluntEARS
Family of the Year for their dedication to
serving our community.
Anna Sosinsky, RRP
Anna Sosinsky is corporate
director of sales operations
for Welk Resorts. She began
her career in timeshare
when she joined Welk
Resorts in 2012; her first responsibilities
were coordinating event-marketing
initiatives for the OPC realm. Thereafter,
she managed strategic partnerships and
the lead generation endeavor for Southern
California locations. Her various roles in
marketing propelled her to her current
post, where she continues to advance Welk's
myriad of business operations.
Anna is a member of the ARDA-WIN
Advantage Committee, as well as a graduate
of the ARDA LEAPS 2015-2016 class.


http://www.arda.org

Table of Contents for the Digital Edition of Developments - July 2017

UP FRONT
FIRST WORD
AROUND THE INDUSTRY
TRUSTEE TALK
MEET THE CHAIR
SUSTAINABILITY
FACES FROM THE FRONTLINES
FOCUS ON: REPUTATION MANAGEMENT
CONVERSIONS: UNIQUE OPPORTUNITIES AND CHALLENGES
CONSTRUCTION FINANCE
CONSTRUCTION FINANCE
ASK THE EXPERTS
MEMBER MATTERS
EDUCATION
MEMBERSHIP UPDATES
LAST WORD
Developments - July 2017 - 1
Developments - July 2017 - Cover1
Developments - July 2017 - Cover2
Developments - July 2017 - 1
Developments - July 2017 - 2
Developments - July 2017 - 3
Developments - July 2017 - 4
Developments - July 2017 - 5
Developments - July 2017 - UP FRONT
Developments - July 2017 - 7
Developments - July 2017 - FIRST WORD
Developments - July 2017 - 9
Developments - July 2017 - AROUND THE INDUSTRY
Developments - July 2017 - 11
Developments - July 2017 - 12
Developments - July 2017 - 13
Developments - July 2017 - 14
Developments - July 2017 - 15
Developments - July 2017 - 16
Developments - July 2017 - 17
Developments - July 2017 - TRUSTEE TALK
Developments - July 2017 - 19
Developments - July 2017 - MEET THE CHAIR
Developments - July 2017 - 21
Developments - July 2017 - SUSTAINABILITY
Developments - July 2017 - 23
Developments - July 2017 - FACES FROM THE FRONTLINES
Developments - July 2017 - 25
Developments - July 2017 - FOCUS ON: REPUTATION MANAGEMENT
Developments - July 2017 - 27
Developments - July 2017 - 28
Developments - July 2017 - 29
Developments - July 2017 - CONVERSIONS: UNIQUE OPPORTUNITIES AND CHALLENGES
Developments - July 2017 - 31
Developments - July 2017 - 32
Developments - July 2017 - 33
Developments - July 2017 - CONSTRUCTION FINANCE
Developments - July 2017 - 35
Developments - July 2017 - CONSTRUCTION FINANCE
Developments - July 2017 - 37
Developments - July 2017 - 38
Developments - July 2017 - 39
Developments - July 2017 - ASK THE EXPERTS
Developments - July 2017 - 41
Developments - July 2017 - MEMBER MATTERS
Developments - July 2017 - 43
Developments - July 2017 - EDUCATION
Developments - July 2017 - 45
Developments - July 2017 - 46
Developments - July 2017 - 47
Developments - July 2017 - MEMBERSHIP UPDATES
Developments - July 2017 - 49
Developments - July 2017 - 50
Developments - July 2017 - 51
Developments - July 2017 - 52
Developments - July 2017 - 53
Developments - July 2017 - 54
Developments - July 2017 - 55
Developments - July 2017 - LAST WORD
Developments - July 2017 - Cover3
Developments - July 2017 - Cover4
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