AE Jan/Feb 2020 Vol 29 No 1 - Cover1

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ADMINISTRATIVE EYECARE
JAN/FEB 20 // VOLUME 29 // NO. 1

Embezzlement:
Closer Than You Think?

BUILDING A

COMPENSATION
PHILOSOPHY
20 STEPS YOU CAN TAKE TO

COUNTERACT THE
OPHTHALMIC TECH
SHORTAGE



AE Jan/Feb 2020 Vol 29 No 1

Table of Contents for the Digital Edition of AE Jan/Feb 2020 Vol 29 No 1

Embezzlement: Closer Than You Think?
Building a Compensation Philosophy
20 Steps You Can Take to Counteract the Ophthalmic Tech Shortage
Happy New Year - and a Special Year It Is!
Advanced Administration: Professional Burnout— Recognizing Signs, Finding Solutions
Advice for New Administrators: When Managers Learn to Become Leaders
Customer Care: Role Reversal—From Administrator to Patient
Fast Practice: Constructive Disruption—3 Steps for Innovating Positive Change
Human Resources: Staff Retention—A Simple Perspective
InfoTech: Keeping the Customer Satisfied— Technologies Patients Appreciate
Marketing Minute: Our Concierge Practice of the Future
Reimbursement: Selective Laser Trabeculoplasty Considered a Front-Line Treatment in Glaucoma
Washington Watch: 2020 FAQs—Start the Year Off With All Your Regulatory Questions Answered
Optical: Best Practices for Loss Prevention in the Dispensary
Asked & Answered
ASOA News
Bookshelf: UP: Taking Ophthalmic Administrators and Their Management Teams to the Next Level of Skill, Performance, and Career Satisfaction
COE Corner: Confessions of a COE “Wanna-be”—20 Tips That Helped Me Pass
Focus on a Practice: Kindness to Prevent Blindness—Boling Vision Center on Community Service
Eye on Volunteering: Operation Sight—Just Do It!
Gamechanger: Ashlie Barefoot Malone, MBA, JD, COE
Making the Case: A Nose for Business—How to Sniff Out Promising Opportunities for Your Practice
Peer to Peer: What’s On Your New Year’s List of Resolutions? What’s Not?
Advertisers’ Index
AE Jan/Feb 2020 Vol 29 No 1 - Cover1
AE Jan/Feb 2020 Vol 29 No 1 - Cover2
AE Jan/Feb 2020 Vol 29 No 1 - 1
AE Jan/Feb 2020 Vol 29 No 1 - 2
AE Jan/Feb 2020 Vol 29 No 1 - 3
AE Jan/Feb 2020 Vol 29 No 1 - 4
AE Jan/Feb 2020 Vol 29 No 1 - Happy New Year - and a Special Year It Is!
AE Jan/Feb 2020 Vol 29 No 1 - Advanced Administration: Professional Burnout— Recognizing Signs, Finding Solutions
AE Jan/Feb 2020 Vol 29 No 1 - 7
AE Jan/Feb 2020 Vol 29 No 1 - Advice for New Administrators: When Managers Learn to Become Leaders
AE Jan/Feb 2020 Vol 29 No 1 - 9
AE Jan/Feb 2020 Vol 29 No 1 - Customer Care: Role Reversal—From Administrator to Patient
AE Jan/Feb 2020 Vol 29 No 1 - 11
AE Jan/Feb 2020 Vol 29 No 1 - Fast Practice: Constructive Disruption—3 Steps for Innovating Positive Change
AE Jan/Feb 2020 Vol 29 No 1 - 13
AE Jan/Feb 2020 Vol 29 No 1 - Human Resources: Staff Retention—A Simple Perspective
AE Jan/Feb 2020 Vol 29 No 1 - 15
AE Jan/Feb 2020 Vol 29 No 1 - InfoTech: Keeping the Customer Satisfied— Technologies Patients Appreciate
AE Jan/Feb 2020 Vol 29 No 1 - 17
AE Jan/Feb 2020 Vol 29 No 1 - Marketing Minute: Our Concierge Practice of the Future
AE Jan/Feb 2020 Vol 29 No 1 - 19
AE Jan/Feb 2020 Vol 29 No 1 - Reimbursement: Selective Laser Trabeculoplasty Considered a Front-Line Treatment in Glaucoma
AE Jan/Feb 2020 Vol 29 No 1 - 21
AE Jan/Feb 2020 Vol 29 No 1 - Washington Watch: 2020 FAQs—Start the Year Off With All Your Regulatory Questions Answered
AE Jan/Feb 2020 Vol 29 No 1 - 23
AE Jan/Feb 2020 Vol 29 No 1 - 24
AE Jan/Feb 2020 Vol 29 No 1 - 25
AE Jan/Feb 2020 Vol 29 No 1 - Embezzlement: Closer Than You Think?
AE Jan/Feb 2020 Vol 29 No 1 - 27
AE Jan/Feb 2020 Vol 29 No 1 - 28
AE Jan/Feb 2020 Vol 29 No 1 - 29
AE Jan/Feb 2020 Vol 29 No 1 - 30
AE Jan/Feb 2020 Vol 29 No 1 - 31
AE Jan/Feb 2020 Vol 29 No 1 - Building a Compensation Philosophy
AE Jan/Feb 2020 Vol 29 No 1 - 33
AE Jan/Feb 2020 Vol 29 No 1 - 34
AE Jan/Feb 2020 Vol 29 No 1 - 35
AE Jan/Feb 2020 Vol 29 No 1 - 36
AE Jan/Feb 2020 Vol 29 No 1 - 37
AE Jan/Feb 2020 Vol 29 No 1 - 20 Steps You Can Take to Counteract the Ophthalmic Tech Shortage
AE Jan/Feb 2020 Vol 29 No 1 - 39
AE Jan/Feb 2020 Vol 29 No 1 - 40
AE Jan/Feb 2020 Vol 29 No 1 - 41
AE Jan/Feb 2020 Vol 29 No 1 - Optical: Best Practices for Loss Prevention in the Dispensary
AE Jan/Feb 2020 Vol 29 No 1 - 43
AE Jan/Feb 2020 Vol 29 No 1 - 44
AE Jan/Feb 2020 Vol 29 No 1 - 45
AE Jan/Feb 2020 Vol 29 No 1 - Asked & Answered
AE Jan/Feb 2020 Vol 29 No 1 - 47
AE Jan/Feb 2020 Vol 29 No 1 - ASOA News
AE Jan/Feb 2020 Vol 29 No 1 - 49
AE Jan/Feb 2020 Vol 29 No 1 - Bookshelf: UP: Taking Ophthalmic Administrators and Their Management Teams to the Next Level of Skill, Performance, and Career Satisfaction
AE Jan/Feb 2020 Vol 29 No 1 - 51
AE Jan/Feb 2020 Vol 29 No 1 - COE Corner: Confessions of a COE “Wanna-be”—20 Tips That Helped Me Pass
AE Jan/Feb 2020 Vol 29 No 1 - 53
AE Jan/Feb 2020 Vol 29 No 1 - Focus on a Practice: Kindness to Prevent Blindness—Boling Vision Center on Community Service
AE Jan/Feb 2020 Vol 29 No 1 - Eye on Volunteering: Operation Sight—Just Do It!
AE Jan/Feb 2020 Vol 29 No 1 - Gamechanger: Ashlie Barefoot Malone, MBA, JD, COE
AE Jan/Feb 2020 Vol 29 No 1 - Advertisers’ Index
AE Jan/Feb 2020 Vol 29 No 1 - Making the Case: A Nose for Business—How to Sniff Out Promising Opportunities for Your Practice
AE Jan/Feb 2020 Vol 29 No 1 - 59
AE Jan/Feb 2020 Vol 29 No 1 - Peer to Peer: What’s On Your New Year’s List of Resolutions? What’s Not?
AE Jan/Feb 2020 Vol 29 No 1 - Cover3
AE Jan/Feb 2020 Vol 29 No 1 - Cover4
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