ASOA PROFESSIONAL // ASKED & ANSWERED QUESTIONS FROM ASOA EYEMAIL Consider joining ASOA EyeMail. It's free as part of your ASOA membership. Where else can you have access to almost instantaneous answers to your ophthalmic practice management questions? Q: Is it customary for scribes to be responsible for coding the visit (including modifiers, etc.) in the lanes? Or is it customary for coding to be left to the biller/coder (who wasn't in the room during the visit)? ANSWERS FROM YOUR PEERS * I think it's appropriate for the physician to code the visit. * I agree. Basically, the bottom line is that systems are based on physician work and thus it is the physician's responsibility. 42 AE // July/Aug 18 Q: Do you have the complete job (lenses made and placed into frame) of an eyeglass order done at your chosen lab or are you just ordering the lenses and completing the job within your in-office optical lab? I am analyzing this to see if it still makes sense to have our optician "edge and assemble" lenses into the frames in-house. ANSWER FROM A PEER * We have outsourced optical for years. We use their lab, their computer system, their frames on our walls and displays, etc. We get a complete pair back in our office within a week which makes us (as well as the patient) happy.