ILMA Compoundings - June 2020 - 25
policies and procedures and what
changes you are going to put in place
so crises like this don't arise again -
without opening the organization up
to any liability by what you say."
This is important, he stressed, because
companies need to respond in situations
like this. They cannot allow public oversights and errors to go unaddressed. And
they cannot stop with a mere statement.
"Responding isn't just about what we
say," Krakoff said. "It's also what we do."
What is done can make all the
difference.
Krakoff recalled working with an
industrial manufacturing client who
had a serious plant incident. "The
CEO's response was, 'We're going to
make sure this doesn't happen again.
We're going to work with investigators
to find out exactly what happened.
We're going to form a task force with
union membership, employee leadership and safety professionals to look at
everything we do. And we're going to
make sure that we become the safest
company we can be.'
"If you're just saying things - but
not actually doing the right thing
- people aren't going to find you
credible," Krakoff pointed out. "But
if you actually make changes to your
organization, people will follow. You
can rebound from these things."
That is no less true when the crisis is
completely out of a company's control.
ILMA member CHS Inc. was just as
affected as every other operation by the
burden of confronting COVID-19. It
could have issued a simple statement
of community support. Instead, the
company announced on its website that it
was committing $125,000 to the Greater
Twin Cities United Way, local socialservice agencies and Feeding America
to aid COVID-19 response efforts.
"Consider joining us to help support others in our communities during
this time," CHS concluded. "Working
together to strengthen our communities and make a difference for others is
how we live the cooperative spirit."
Bittner is a Michigan-based freelance journalist
and a frequent Compoundings contributor.
25
ILMA Compoundings - June 2020
Table of Contents for the Digital Edition of ILMA Compoundings - June 2020
ILMA Compoundings - June 2020 - Cover1
ILMA Compoundings - June 2020 - Cover2
ILMA Compoundings - June 2020 - 1
ILMA Compoundings - June 2020 - 2
ILMA Compoundings - June 2020 - 3
ILMA Compoundings - June 2020 - 4
ILMA Compoundings - June 2020 - 5
ILMA Compoundings - June 2020 - 6
ILMA Compoundings - June 2020 - 7
ILMA Compoundings - June 2020 - 8
ILMA Compoundings - June 2020 - 9
ILMA Compoundings - June 2020 - 10
ILMA Compoundings - June 2020 - 11
ILMA Compoundings - June 2020 - 12
ILMA Compoundings - June 2020 - 13
ILMA Compoundings - June 2020 - 14
ILMA Compoundings - June 2020 - 15
ILMA Compoundings - June 2020 - 16
ILMA Compoundings - June 2020 - 17
ILMA Compoundings - June 2020 - 18
ILMA Compoundings - June 2020 - 19
ILMA Compoundings - June 2020 - 20
ILMA Compoundings - June 2020 - 21
ILMA Compoundings - June 2020 - 22
ILMA Compoundings - June 2020 - 23
ILMA Compoundings - June 2020 - 24
ILMA Compoundings - June 2020 - 25
ILMA Compoundings - June 2020 - 26
ILMA Compoundings - June 2020 - 27
ILMA Compoundings - June 2020 - 28
ILMA Compoundings - June 2020 - 29
ILMA Compoundings - June 2020 - 30
ILMA Compoundings - June 2020 - 31
ILMA Compoundings - June 2020 - 32
ILMA Compoundings - June 2020 - 33
ILMA Compoundings - June 2020 - 34
ILMA Compoundings - June 2020 - 35
ILMA Compoundings - June 2020 - 36
ILMA Compoundings - June 2020 - 37
ILMA Compoundings - June 2020 - 38
ILMA Compoundings - June 2020 - 39
ILMA Compoundings - June 2020 - 40
ILMA Compoundings - June 2020 - Cover3
ILMA Compoundings - June 2020 - Cover4
https://www.nxtbook.com/ygsreprints/ILMA/G127535ILMA_vol71_no7
https://www.nxtbook.com/ygsreprints/ILMA/G126213ILMA_vol71_no6
https://www.nxtbook.com/ygsreprints/ILMA/G125546_ILMA_vol71_no5
https://www.nxtbook.com/ygsreprints/ILMA/G124996_ILMA_vol71_no4
https://www.nxtbook.com/ygsreprints/ILMA/G123886_ILMA_vol71_no3
https://www.nxtbook.com/ygsreprints/ILMA/G123315_ILMA_vol71_no2
https://www.nxtbook.com/ygsreprints/ILMA/G122980_ILMA_vol71_no1
https://www.nxtbook.com/ygsreprints/ILMA/G121540_ILMA_vol70_no11
https://www.nxtbook.com/ygsreprints/ILMA/G120882_ILMA_vol70_no10
https://www.nxtbook.com/ygsreprints/ILMA/G120035_ILMA_vol70_no9
https://www.nxtbook.com/ygsreprints/ILMA/G121XXX_ILMA_vol70_no8
https://www.nxtbook.com/ygsreprints/ILMA/G120XXX_ILMA_vol70_no7
https://www.nxtbook.com/ygsreprints/ILMA/G119XXX_ILMA_vol70_no6
https://www.nxtbook.com/ygsreprints/ILMA/G118112_ILMA_vol70_no5
https://www.nxtbook.com/ygsreprints/ILMA/G117382_ILMA_vol70_no4
https://www.nxtbook.com/ygsreprints/ILMA/G116888_ILMA_vol70_no3
https://www.nxtbook.com/ygsreprints/ILMA/G115555_ILMA_vol70_no2
https://www.nxtbook.com/ygsreprints/ILMA/G114774_ILMA_vol70_no1
https://www.nxtbook.com/ygsreprints/ILMA/g110500_ILMA_vol69_no12
https://www.nxtbook.com/ygsreprints/ILMA/g110500_ILMA_vol69_no11
https://www.nxtbook.com/ygsreprints/ILMA/g110500_ILMA_vol69_no10
https://www.nxtbook.com/ygsreprints/ILMA/g109884_ILMA_vol69_no9
https://www.nxtbook.com/ygsreprints/ILMA/g109284_ILMA_vol69_no8
https://www.nxtbook.com/ygsreprints/ILMA/g108494_ILMA_vol69_no7
https://www.nxtbook.com/ygsreprints/ILMA/g107507_ILMA_vol69_no6
https://www.nxtbook.com/ygsreprints/ILMA/g106483_ILMA_vol69_no5
https://www.nxtbook.com/ygsreprints/ILMA/g105803_ILMA_vol69_no4
https://www.nxtbook.com/ygsreprints/ILMA/g104743_ILMA_vol69_no3
https://www.nxtbook.com/ygsreprints/ILMA/g103647_ILMA_vol69_no2
https://www.nxtbook.com/ygsreprints/ILMA/g102869_ILMA_vol69_no1
https://www.nxtbook.com/ygsreprints/ILMA/g101930_ILMA_vol68_no12
https://www.nxtbook.com/ygsreprints/ILMA/g100836_ILMA_vol68_no11
https://www.nxtbook.com/ygsreprints/ILMA/g99200_ILMA_vol68_no10
https://www.nxtbook.com/ygsreprints/ILMA/g98468_ILMA_vol68_no9
https://www.nxtbook.com/ygsreprints/ILMA/g97711_ILMA_vol68_no8
https://www.nxtbook.com/ygsreprints/ILMA/G96767ILMA_vol68_no7
https://www.nxtbook.com/ygsreprints/ILMA/G95397ILMA_vol65_no6
https://www.nxtbook.com/ygsreprints/ILMA/G94323ILMA_vol68_no5
https://www.nxtbook.com/ygsreprints/ILMA/G93127_ILMA_vol69_no4
https://www.nxtbook.com/ygsreprints/ILMA/G91785_ILMA_vol68_no3
https://www.nxtbook.com/ygsreprints/ILMA/G90956_ILMA_vol68_no2
https://www.nxtbook.com/ygsreprints/ILMA/G89146_ILMA_vol68_no1
https://www.nxtbook.com/ygsreprints/ILMA/G87981_ILMA_vol67_no12
https://www.nxtbook.com/ygsreprints/ILMA/G85409_ILMA_vol67_no11
https://www.nxtbook.com/ygsreprints/ILMA/G83595_ILMA_vol67_no10
https://www.nxtbook.com/ygsreprints/ILMA/G81672_ILMA_vol67_no9
https://www.nxtbook.com/ygsreprints/ILMA/G80238_ILMA_vol7_no8
https://www.nxtbook.com/ygsreprints/ILMA/G79388_ILMA_vol7_no7
https://www.nxtbook.com/ygsreprints/ILMA/G78361_ILMA_vol7_no6
https://www.nxtbook.com/ygsreprints/ILMA/G77448_ILMA_vol7_no5
https://www.nxtbook.com/ygsreprints/ILMA/G75899_ILMA_vol67_no4
https://www.nxtbook.com/ygsreprints/ILMA/G75036_ILMA_vol67_no3
https://www.nxtbook.com/ygsreprints/ILMA/G72720_ILMA_vol67_no2
https://www.nxtbook.com/ygsreprints/ILMA/G72220_ILMA_vol67_no1
https://www.nxtbook.com/ygsreprints/ILMA/G70970_ILMA_vol66_no12
https://www.nxtbook.com/ygsreprints/ILMA/G69813_ILMA_vol66_no11
https://www.nxtbook.com/ygsreprints/ILMA/G67522_ILMA_vol66_no10
https://www.nxtbook.com/ygsreprints/ILMA/G66343_ILMA_vol66_no9
https://www.nxtbook.com/ygsreprints/ILMA/G64859_ILMA_vol66_no8
https://www.nxtbookmedia.com