COLUMNS & DEPARTMENTS 3 LETTER FROM THE CEO 14 INDUSTRY RUNDOWN 17 IN THE KNOW 4 INSIDE ILMA 18 INTERNATIONAL INSIGHT 20 MARKET REPORT 10 WHAT'S COMING UP 13 NEW MEMBERS 44 14 INDUSTRY RUNDOWN IN NETWORK 17 In the Know 18 International Insight 44 MEMBER CONNECTIONS 20 Market Report 38 BUSINESS HUB 40 COUNSEL COMPOUND 43 WASHINGTON LANDSCAPE 44 IN NETWORK 44 Member Connections 48 PORTRAIT Ann Ball