ILMA Compoundings – September 2019 - 31

* Generation Z (ages younger than
25) values social rewards like
mentorship and constant feedback more than money.
But even though there are multiple
studies that describe what motivates
one generation compared to another,
it's folly to think that the same incentives can be provided to all millennials,
for instance, and achieve the desired
results. There's simply too much variation, even within generational cohorts.
What does that mean for organizations and their managers? It means
they need to make incentives personal.
MAKING IT PERSONAL
The wide variation in the types of
incentives that individual employees
might value really points to one critical

best practice in using incentives to
boost retention: focusing on each
individual's needs and preferences.
On the surface, that might seem like
a herculean task. But, said Holloway,
"As a manager you have to figure out
what motivates people, what incentivizes them."
He acknowledges that this is not
an easy task but points to the military
model of leadership as an example of
how organizations can make this work.
"In the military you rarely have more
than seven direct reports," he said.
While generals may have thousands of
troops, they're not responsible for all of
them as direct reports. Troops are organized in a cascading process through a
series of levels, with no one leader having

responsibility for more than seven direct
reports, Holloway explained. "There's
no way you can understand someone's
personal incentives if you're dealing with
100 people - and you cannot treat
everybody the same."
Good leaders, said Holloway, "understand their subordinates' needs, wants
and desires." That is an important
starting point for every organization.
1. Gurchiek, K. (April 10, 2018). "What Motivates
Your Workers? It Depends on Their Generation."
Retrieved from www.shrm.org/ResourcesAndTools/hr-topics/behavioral-competencies/
global-and-cultural-effectiveness/Pages/WhatMotivates-Your-Workers-It-Depends-on-TheirGeneration.aspx

Grensing-Pophal is a Wisconsin-based
freelance writer.

31


https://www.shrm.org/resourcesandtools/hr-topics/behavioral-competencies/global-and-cultural-effectiveness/pages/what-motivates-your-workers-it-depends-on-their-generation.aspx https://www.shrm.org/resourcesandtools/hr-topics/behavioral-competencies/global-and-cultural-effectiveness/pages/what-motivates-your-workers-it-depends-on-their-generation.aspx https://www.vanderbiltchemicals.com/

ILMA Compoundings – September 2019

Table of Contents for the Digital Edition of ILMA Compoundings – September 2019

LETTER FROM THE CEO
INSIDE ILMA
WHAT’S COMING UP
NEW MEMBERS
INDUSTRY RUNDOWN
IN THE KNOW
INTERNATIONAL INSIGHT
MARKET REPORT
ON WITH THE WIND
IN SUPPORT OF SATISFACTION
SUSTAINABILITY HAS ARRIVED
BUSINESS HUB
COUNSEL COMPOUND
WASHINGTON LANDSCAPE
IN NETWORK
MEMBER CONNECTIONS
PORTRAIT
ILMA Compoundings – September 2019 - Cover1
ILMA Compoundings – September 2019 - Cover2
ILMA Compoundings – September 2019 - 1
ILMA Compoundings – September 2019 - 2
ILMA Compoundings – September 2019 - LETTER FROM THE CEO
ILMA Compoundings – September 2019 - INSIDE ILMA
ILMA Compoundings – September 2019 - 5
ILMA Compoundings – September 2019 - 6
ILMA Compoundings – September 2019 - 7
ILMA Compoundings – September 2019 - 8
ILMA Compoundings – September 2019 - 9
ILMA Compoundings – September 2019 - WHAT’S COMING UP
ILMA Compoundings – September 2019 - 11
ILMA Compoundings – September 2019 - 12
ILMA Compoundings – September 2019 - NEW MEMBERS
ILMA Compoundings – September 2019 - INDUSTRY RUNDOWN
ILMA Compoundings – September 2019 - 15
ILMA Compoundings – September 2019 - 16
ILMA Compoundings – September 2019 - IN THE KNOW
ILMA Compoundings – September 2019 - INTERNATIONAL INSIGHT
ILMA Compoundings – September 2019 - 19
ILMA Compoundings – September 2019 - MARKET REPORT
ILMA Compoundings – September 2019 - 21
ILMA Compoundings – September 2019 - ON WITH THE WIND
ILMA Compoundings – September 2019 - 23
ILMA Compoundings – September 2019 - 24
ILMA Compoundings – September 2019 - 25
ILMA Compoundings – September 2019 - 26
ILMA Compoundings – September 2019 - 27
ILMA Compoundings – September 2019 - IN SUPPORT OF SATISFACTION
ILMA Compoundings – September 2019 - 29
ILMA Compoundings – September 2019 - 30
ILMA Compoundings – September 2019 - 31
ILMA Compoundings – September 2019 - SUSTAINABILITY HAS ARRIVED
ILMA Compoundings – September 2019 - 33
ILMA Compoundings – September 2019 - 34
ILMA Compoundings – September 2019 - 35
ILMA Compoundings – September 2019 - 36
ILMA Compoundings – September 2019 - 37
ILMA Compoundings – September 2019 - BUSINESS HUB
ILMA Compoundings – September 2019 - 39
ILMA Compoundings – September 2019 - COUNSEL COMPOUND
ILMA Compoundings – September 2019 - 41
ILMA Compoundings – September 2019 - 42
ILMA Compoundings – September 2019 - WASHINGTON LANDSCAPE
ILMA Compoundings – September 2019 - MEMBER CONNECTIONS
ILMA Compoundings – September 2019 - 45
ILMA Compoundings – September 2019 - 46
ILMA Compoundings – September 2019 - 47
ILMA Compoundings – September 2019 - PORTRAIT
ILMA Compoundings – September 2019 - Cover3
ILMA Compoundings – September 2019 - Cover4
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