ITE Journal - April 2021 - 27

The survey was open between November 16-December 4, 2021 with
1,150 members responding. This was not a scientifically designed
survey and, as such, it is subject to response bias. However, we
believe the results can provide insights into the degree to which
COVID-19 has impacted ITE members in 2020 and the outlook for
2021 and beyond.
The Industry Council is conducting an in-depth analysis of the
data with additional insights expected to be available this summer.
This article seeks to provide an early snapshot of the results in
several key areas.

Operations

Demographics

Public Sector

Of the 1,150 respondents (approximately 9 percent of ITE professional membership), approximately 60 percent were from the
private sector (industry and consultants), and 40 percent from
public agencies. These results are somewhat skewed toward the
private sector as compared to ITE's general member population,
which is equally split between the public and private sectors.
Of those responding, 90 percent reside in the United Sates, with
the remaining 10 percent predominately from Canada. The ITE
membership split is 85 percent U.S.-based and 15 percent outside of
the United States.

Format and Topics
Each survey recipient received approximately 10 questions. Some
of the questions were identical across all recipients, with others
tailored to the recipient's area of employment (industry, consultant,
public agency). The majority of the questions were multiple-choice
with several open-ended questions included. For the purposes of
this snapshot the results have been organized as follows:

ƒ	 Impacts - to what degree are members working remotely
ƒ	 Readiness - how prepared was their organization was for
remote operations
ƒ	 Effectiveness - how effective are remote operations

Private Sector
ƒ	 2020 Impacts - how did COVID-19 affect business
results in 2020
ƒ	 2021 Outlook - what are business expectations for 2021

ƒ	 2020 Budget Impacts - how did COVID-19 impact agency
budgets in 2020
ƒ	 2021 Budget Outlook - what are the expected budget
impacts in 2021
ƒ	 COVID-19 Staffing Impacts - how is COVID-19 affecting
agency staffing

Results
Operations. The first area explored through the survey was the
degree to which members are working remotely. As shown below
both private sector (83 percent) and public sector (76 percent)
members have moved into remote or mostly remote operations.
Interestingly, the public sector (25 percent vs. 17 percent) has
maintained somewhat more in-person operations.
The second area examined was organizational readiness to move
to remote operations. There was a very clear divergence between
the private sector and public sector. Nearly half of private sector
respondents indicated that they were well-prepared to move to

To what extent have you moved to remote operations?
We are predominately
operating remotely
All non-essential operations are remote,
other operations are in-person
We shut down temporarily, but are
predominately operating in-person
We have been
operating in-person

 Public Agency Responses
 Private Sector

0%

10%

20%

30%

40%

50%
w w w .i t e.or g

60%
Apri l 2021

27


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ITE Journal - April 2021

Table of Contents for the Digital Edition of ITE Journal - April 2021

ITE Journal - April 2021 - 1
ITE Journal - April 2021 - 2
ITE Journal - April 2021 - 3
ITE Journal - April 2021 - 4
ITE Journal - April 2021 - 5
ITE Journal - April 2021 - 6
ITE Journal - April 2021 - 7
ITE Journal - April 2021 - 8
ITE Journal - April 2021 - 9
ITE Journal - April 2021 - 10
ITE Journal - April 2021 - 11
ITE Journal - April 2021 - 12
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ITE Journal - April 2021 - 25
ITE Journal - April 2021 - 26
ITE Journal - April 2021 - 27
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ITE Journal - April 2021 - 52
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