ITE Journal - April 2021 - 29

decreased

decreased

increased

increased

To what degree has your business changed in
2020 (vs. expected) changed?
35%To what degree has your business changed in
30%2020 (vs. expected) changed?
25%
35%
20%
30%

remote operations. Only 21 percent of public agencies were similarly
prepared, and 20 percent had little to no preparation, as compared
to 6 percent in the private sector.
The last area explored under the Operations theme was remote
work effectiveness. Both private sector and public sector members
were overwhelmingly positive about their effectiveness while
working remotely, with more than 75 percent of both public and
private sector respondents indicating they were at least as effective
while working remotely. Despite the lack of preparedness indicated
by the public sector, slightly more (20 percent vs. 15 percent)
public sector members believed they were more effective while
working remotely.
Private Sector. Insights were gathered from both industry and
consultant members regarding the impacts of COVID-19 on their
business in 2020 and prospects for 2021. Because of the relatively
small number of industry responses the results, and because the
results tracked one another closely, they have been combined here.
In 2020, approximately 50 percent of private sector members
indicated a decrease in business with almost 20 percent reporting
an increase.
Looking forward to 2021, respondents were more optimistic
with more than 35 percent expecting increases in business, versus
30 percent who expected business to decrease.

Public Sector. Of interest were the impacts that COVID-19
10%
20%
has had on public agencies, both from a budget and a staffing
5%
15%
perspective.
0%
10%
In 2020,
30 percent
of respondents
that theySignificantly
had
Significantly
Somewhat
Stay theindicated
Somewhat
5%
decreased
decreased
same
increased
increased
experienced significant budget cuts with an additional 51 percent
0%
seeing Significantly
some decreases.
ConditionsStay
are
to worsenSignificantly
in 2021
Somewhat
theexpected
Somewhat
decreased
same
increased
with 37decreased
percent expecting
significant
cuts andincreased
an additional
47
percent expecting some decrease.
To what degree has your agency been impacted
by budget cuts in 2020?
50%To what degree has your agency been impacted

by budget cuts in 2020?

40%
50%
30%
40%
20%
30%
10%
20%
0%
10%
0%

30%
30%
25%
25%
20%
20%
15%
15%
10%
10%
5%
5%
As
As expected
expected

Somewhat
Somewhat
increased
increased

Significantly

Somewhat

Not significantly

Significantly

Somewhat

Not significantly

Significantly

Somewhat

Not significantly

Significantly
Significantly
increased
increased

How has your agency staffing been impacted
by COVID-19? (Check all that apply)

To
To what
what degree
degree has
has your
your business
business changed
changed in
in
2020
(vs.
expected)
changed?
2020 (vs. expected) changed?

60%How has your agency staffing been impacted
50%by COVID-19? (Check all that apply)

35%
35%
30%
30%

60%
40%

25%
25%
20%
20%

50%
30%

15%
15%
10%
10%

30%
10%

5%
5%
0%
0%

Not significantly

50%As you look forward to 2021 to what degree do you

0%
Somewhat
Somewhat
decreased
decreased

Somewhat

As you look forward to 2021 to what degree do you
expect your agency to be impacted by budget cuts?
40%
50%
30%
40%
20%
30%
10%
20%
0%
10%

40%
40%
35%
35%

Significantly
Significantly
decreased
decreased

Significantly

expect your agency to be impacted by budget cuts?

To
To what
what degree
degree has
has your
your business
business changed
changed in
in
2020
(vs.
expected)
changed?
2020 (vs. expected) changed?

0%
0%

15%
25%

40%
20%

20%
0%
10%
Significantly
Significantly
decreased
decreased

Somewhat
Somewhat
decreased
decreased

Stay
Stay the
the
same
same

Somewhat
Somewhat
increased
increased

To
To what
what degree
degree has
has your
your agency
agency been
been impacted
impacted
by
budget
cuts
in
2020?
by budget cuts in 2020?

Significantly
Significantly
increased
increased

0%

We have or
are likely to
have a
hiring
freeze
We have
or
are likely to
have a
hiring freeze

We have had
or are likely
to have
Wefurloughs
have had
or are likely
to have
furloughs

We have had
or are likely
to have a
reduction
force
We haveinhad
or are likely
to have a
w w w .iint e.or
reduction
force g

We do not expect
to have any
significant staffing
impacts
We do
not expect
to have any
significant staffing
Apriimpacts
l 2021 29


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ITE Journal - April 2021

Table of Contents for the Digital Edition of ITE Journal - April 2021

ITE Journal - April 2021 - 1
ITE Journal - April 2021 - 2
ITE Journal - April 2021 - 3
ITE Journal - April 2021 - 4
ITE Journal - April 2021 - 5
ITE Journal - April 2021 - 6
ITE Journal - April 2021 - 7
ITE Journal - April 2021 - 8
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