ITE Journal - April 2021 - 46

As the pandemic has persisted, transportation providers remain
tightly focused on the immediate tasks of providing life-saving
mobility services and operations as safely as can be delivered-the
sooner to win the battle against this relentless disease.
Equally important, this world-changing event has prompted a
stem-to-stern rethinking across all portions of our transportation
community. We are all asking questions: What has the pandemic
exposed about how we do our work that we must improve on?
What are the new practices and behaviors that we want to
reinforce and build upon going forward? How can the technology,
tools, and applications that enabled us to manage in the storm now
be brought to bear to make a smarter, cleaner, safer, more efficient,
more reliable, more affordable, more accessible, and more inclusive
transportation and mobility ecosystem?

Rising to the Moment

PennDOT

At the Pennsylvania Department of Transportation (PennDOT),
like all transportation agencies, responding to emergencies
promptly and effectively is what we do, and what we've always
done. But unlike a multi-vehicle crash or a drifting blizzard,
COVID-19 has neither been a localized event nor a temporary
disruption. Every community and every person everywhere have
felt the effects of this pandemic in multiple ways. As the weeks

have turned to months, its tenacity as a deadly threat to public
health and day-to-day life has tested our resolve and endurance.
There were so many instances of these adaptations and
adjustments, some carefully mapped out in advance, others
impromptu responses developed by trial and error to address
unforeseen problems as they arose. A couple are included here, not
because they were exceptional, but because they were typical of
what happened across the agency.
To resume non-commercial road testing, the Driver
and Vehicle Services staff developed a modified test
procedure adhering to testing requirements while keeping the
examiner outside the vehicle to maintain safe distance from the
driver. By September, all testing backlogs had been cleared and
customers were able to schedule a driver's skills exam within
normal timeframes. As of January, PennDOT Driver License
Centers had administered approximately 150,000 skills tests using
this modified process.
In the district office serving Greater Philadelphia, Traffic
Control Manager Fran Hanney developed a system to enable
virtual inspections of utility and highway-occupancy work sites,
ensuring that essential safety, maintenance, and construction work
continued uninterrupted by leveraging advanced telecommunications and video technologies.

Much effort went into keeping PennDOT's eight Traffic Management Centers open, which monitor real-time incidents and conditions along 3,885 miles of
highway and communicate vital information to motorists. When COVID-19 hit, we distributed hundreds of pieces of computer equipment, configured them
into a network and within days had established dozens of home-based monitoring stations that actually handled more volume in 2020 than the year before.
46

Apri l 2021

i te j o urn al



ITE Journal - April 2021

Table of Contents for the Digital Edition of ITE Journal - April 2021

ITE Journal - April 2021 - 1
ITE Journal - April 2021 - 2
ITE Journal - April 2021 - 3
ITE Journal - April 2021 - 4
ITE Journal - April 2021 - 5
ITE Journal - April 2021 - 6
ITE Journal - April 2021 - 7
ITE Journal - April 2021 - 8
ITE Journal - April 2021 - 9
ITE Journal - April 2021 - 10
ITE Journal - April 2021 - 11
ITE Journal - April 2021 - 12
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ITE Journal - April 2021 - 14
ITE Journal - April 2021 - 15
ITE Journal - April 2021 - 16
ITE Journal - April 2021 - 17
ITE Journal - April 2021 - 18
ITE Journal - April 2021 - 19
ITE Journal - April 2021 - 20
ITE Journal - April 2021 - 21
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ITE Journal - April 2021 - 24
ITE Journal - April 2021 - 25
ITE Journal - April 2021 - 26
ITE Journal - April 2021 - 27
ITE Journal - April 2021 - 28
ITE Journal - April 2021 - 29
ITE Journal - April 2021 - 30
ITE Journal - April 2021 - 31
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ITE Journal - April 2021 - 33
ITE Journal - April 2021 - 34
ITE Journal - April 2021 - 35
ITE Journal - April 2021 - 36
ITE Journal - April 2021 - 37
ITE Journal - April 2021 - 38
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ITE Journal - April 2021 - 40
ITE Journal - April 2021 - 41
ITE Journal - April 2021 - 42
ITE Journal - April 2021 - 43
ITE Journal - April 2021 - 44
ITE Journal - April 2021 - 45
ITE Journal - April 2021 - 46
ITE Journal - April 2021 - 47
ITE Journal - April 2021 - 48
ITE Journal - April 2021 - 49
ITE Journal - April 2021 - 50
ITE Journal - April 2021 - 51
ITE Journal - April 2021 - 52
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