ITE Journal - May 2021 - 34

Requests
PBOT logs issues reported by members of the public and agency
staff. For this evaluation, agency staff include SSL engineers and
electricians; other PBOT staff; other City of Portland bureaus,
including the Portland Bureau of Emergency Management (BEM),
Portland Fire and Rescue (PF&R), Portland Parks and Recreation
(PP&R), Portland Police Bureau (PPB), Portland Streetcar, and the
Portland Water Bureau; and other agencies including Clackamas
County, Metro, Multnomah County, Oregon Department of
Transportation (ODOT), Oregon Utility Notification Center
(OUNC), Port of Portland, TriMet, railroads, and utilities.
Forty-six percent of traffic signal requests were from agency
staff, 37 percent were from the public, and 17 percent were
anonymous and could not be assigned to either category. The

Figure 3. Maintenance Visits and Inspections
34

May 2021

i te j o urnal

tracking system may log multiple entries about the same issue,
requests were filtered so totals are reflective of individual issues
reported. Figure 2 illustrates the geographic distribution of public
and agency requests as well as a comparison of those requests
against the number of traffic signals in each equity score.
There were consistently more public requests compared to
the percentage of traffic signals for areas with lower equity scores
(0-6), whereas there were fewer public requests compared to the
percentage of traffic signals for areas with higher equity scores
(7-10). Agency requests were more evenly distributed between areas
with higher and lower equity scores, which resulted in the overall
requests matching the distribution of traffic signals more closely.
While traffic signals throughout the city are receiving attention,
this evaluation indicates that we may not be addressing the needs of



ITE Journal - May 2021

Table of Contents for the Digital Edition of ITE Journal - May 2021

ITE Journal - May 2021 - 1
ITE Journal - May 2021 - 2
ITE Journal - May 2021 - 3
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