The NAFCU Journal May - June 2017 - 18

material converted into web format-
into e-commerce engines, says Jeff
Chesky, president and CEO of Insuritas.
12. Focus on the future. That's where
your momentum will be. Brad Lomenick,
a leadership consultant and author of The
Catalyst Leader, says momentum isn't
always about reality; it's about the perception of reality. Charge toward whatever
lies ahead; you'll inspire people to follow.
13. Raise the bar. Tanya Prive, who
leads CoFoundersLab, an entrepreneurially minded marketplace for early-stage
businesses, urges leaders to make and
post a list of values and core beliefs.
By emphasizing and displaying them
yourself, you will hopefully influence the
office environment to become a friendly
and helpful workspace.
14. Cultivate an attitude of gratitude. Grateful leaders make the best
leaders, according to Carey Nieuwhof,
a lawyer turned pastor of Connexus
Church near Toronto. Responsibilities
can be tiring, but those who make a
conscious decision to be thankful find
their stress and anger neutralized.
15. Withhold judgment. Anthony
Demangone, executive vice president
and chief operating officer at NAFCU,
writes in his blog, Musings From the CU
Suite, "Too often, I judge before I try to
understand. It is the curse of the manager. We are slowly, yet surely, trained
to look for problems. To offer our two
cents to 'fix' things. Imagine if everyone
focused on 'understanding' first."
16. Don't rest on your laurels.
Growing leaders are continually adding to their skill set and mastering new
competencies, according to the Center
for Creative Leadership.
17. Know your team. Gordon Tredgold, founder and CEO of Leadership
Principles, says it took an understanding of what his team expected of him
to improve his leadership. Expected:
clarity, opportunity, involvement, consistency, respect, constructive feedback
and praise.
18

18. Praise. Bosses who say things like
"I have total confidence in you," "I want
to play to your strengths" and "How can
I better support you?" will not only see
more employee engagement, but they will
also see their own success skyrocket, says
Elle Kaplan, CEO of LexION Capital.

25. Think about what not to do.
In his book Good to Great: Why Some
Companies Make the Leap ... and Others
Don't, Jim Collins says CEOs who focus
on what to stop doing rather than to start
doing fare better on the path to their
company's greatness.

19. Remember, life is about balance. NAFCU's Demangone says he
learned this nugget of truth from his
dad. Balance your spiritual, social and
work life, and your health.

26. Know your stuff. How well do
you understand compliance risk and
how to manage it? Just as a great credit
union leader must be able to navigate a
balance sheet, he or she must be able to
manage compliance risk, says NAFCU's
Demangone.

20. Focus on financial leadership,
not management. There is an
important distinction between the
two, writes Jeanne Bell, CEO of
CompassPoint Nonprofit Services,
and Kate Barr, executive director
of the Nonprofits Assistance Fund,
in Nonprofit Quarterly. Financial
management is the collecting of
financial data, while financial
leadership is guiding a nonprofit
organization to sustainability.
21. Put a cork in it. Stop talking and
listen intensely, says Drew Greenblatt,
president of Marlin Steel and an author
on leadership growth. You will get more
out of meetings, and others will notice
you are attentive and follow your lead.
22. Be a mentor. It's a great way to give
back and pay it forward. "By investing in
others, you're also investing in yourself," says Ryan Kahn, career coach and
founder of the The Hired Group.
23. Find a mentor. CEOs need wise
mentoring, which is not the same as
coaching. In a study of CEOs in formal mentoring arrangements, business
experts Suzanne de Janasz and Maury
Peiperl found that 71 percent said
company performance had improved as
a result, and 69 percent said they were
making better decisions.
24. Know what drives you. Leaders who thrive have a deep sense of
self-awareness and strong self-management practices, according to the
Kellogg School of Management at
Northwestern University.

27. Grow those under you. If leaders
don't show that knowledge development is a priority, they can't expect that
managers lower in the organization will
provide the necessary incentives, time
and resources to share and preserve
knowledge across generations, geographies and corporate silos, says Dorothy
Leonard, Harvard Business School
professor and author.
28. Lose your ego. Entrepreneur
and successful businessman Bob
Davids says power comes when the
people you are leading give you their
support and you deflect it back to
them. Get down in the trenches with
your staff, and they will respect you
and give you more support.
29. Promote health savings
accounts. Many businesses that offer
high-deductible health insurance plans
to employees often don't directly offer
a health savings account (HSA). For a
high-deductible plan to be more effective, it needs an HSA as a key component, says Steve Christenson, executive
vice president at Ascensus.
30. Collaborate, don't dictate.
Building collaborative relationships is
the most important leader competency,
according to the Center for Creative
Leadership's "2017 Global Trend Report
for the Financial Industry." Leaders
should use informal influence rather than
hierarchical power and rely on strong
professional and personal networks to
build collaborative relationships.
THE NAFCU JOURNAL MAY-JUNE 2017



Table of Contents for the Digital Edition of The NAFCU Journal May - June 2017

Our First 50 Years
Events Calendar
From the Chair
Inside NAFCU
The Digital Download
50 Ways to Grow Your Credit Union Professional and operational
Fields of Opportunity
2017 Annual Conference Exhibitor Directory
Getting to Know …
Management Insight
Compliance Central
Inside NAFCU Services
From the President’s Desk
The NAFCU Journal May - June 2017 - Cover1
The NAFCU Journal May - June 2017 - Cover2
The NAFCU Journal May - June 2017 - 1
The NAFCU Journal May - June 2017 - Our First 50 Years
The NAFCU Journal May - June 2017 - Events Calendar
The NAFCU Journal May - June 2017 - From the Chair
The NAFCU Journal May - June 2017 - 5
The NAFCU Journal May - June 2017 - Inside NAFCU
The NAFCU Journal May - June 2017 - 7
The NAFCU Journal May - June 2017 - 8
The NAFCU Journal May - June 2017 - 9
The NAFCU Journal May - June 2017 - 10
The NAFCU Journal May - June 2017 - 11
The NAFCU Journal May - June 2017 - 12
The NAFCU Journal May - June 2017 - 13
The NAFCU Journal May - June 2017 - The Digital Download
The NAFCU Journal May - June 2017 - 15
The NAFCU Journal May - June 2017 - 50 Ways to Grow Your Credit Union Professional and operational
The NAFCU Journal May - June 2017 - 17
The NAFCU Journal May - June 2017 - 18
The NAFCU Journal May - June 2017 - 19
The NAFCU Journal May - June 2017 - 20
The NAFCU Journal May - June 2017 - 21
The NAFCU Journal May - June 2017 - Fields of Opportunity
The NAFCU Journal May - June 2017 - 23
The NAFCU Journal May - June 2017 - 24
The NAFCU Journal May - June 2017 - 25
The NAFCU Journal May - June 2017 - 26
The NAFCU Journal May - June 2017 - 27
The NAFCU Journal May - June 2017 - 28
The NAFCU Journal May - June 2017 - 2017 Annual Conference Exhibitor Directory
The NAFCU Journal May - June 2017 - 30
The NAFCU Journal May - June 2017 - 31
The NAFCU Journal May - June 2017 - 32
The NAFCU Journal May - June 2017 - 33
The NAFCU Journal May - June 2017 - 34
The NAFCU Journal May - June 2017 - 35
The NAFCU Journal May - June 2017 - 36
The NAFCU Journal May - June 2017 - 37
The NAFCU Journal May - June 2017 - 38
The NAFCU Journal May - June 2017 - 39
The NAFCU Journal May - June 2017 - 40
The NAFCU Journal May - June 2017 - 41
The NAFCU Journal May - June 2017 - 42
The NAFCU Journal May - June 2017 - 43
The NAFCU Journal May - June 2017 - Getting to Know …
The NAFCU Journal May - June 2017 - 45
The NAFCU Journal May - June 2017 - Management Insight
The NAFCU Journal May - June 2017 - 47
The NAFCU Journal May - June 2017 - Compliance Central
The NAFCU Journal May - June 2017 - 49
The NAFCU Journal May - June 2017 - Inside NAFCU Services
The NAFCU Journal May - June 2017 - 51
The NAFCU Journal May - June 2017 - From the President’s Desk
The NAFCU Journal May - June 2017 - Cover3
The NAFCU Journal May - June 2017 - Cover4
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